Sustainability Report 2018

The Sustainability Report 2018 sets forth various initiatives being taken in the JR East Japan Group. It is published for the purpose of providing an accurate and simple description of these initiatives as well as promoting communication with our diverse stakeholders.

While our desire remains to offer as much information as possible related to safety, society, and environment, the report itself focuses in particular on areas where there have been notable changes.

For more information on the overall activities of the JR East Group, please go to our website.

This report has been written in accordance with the coreoption of GRI Sustainability Reporting Standards 2016 (GRI Standards).

Please click here to find the GRI Sustainability Reporting Standards (GRI Standards) Content Index of this report. [PDF/82KB]

Furthermore, this report serves as a safety report required to be publicly announced by the Railway Business Act.

Sustainability Report 2018
Titles Size Download
All pages 13.1MB PDF
Sustainability Report 2018
Titles Size Download
Cover 528KB PDF
Aiming for a Sustainable Society 634KB PDF
Top message 688KB PDF
JR East Group Management Vision "Move Up" 2027 1.2MB PDF
··· Highlight ···
Utilization of a Doppler radar for train operation restrictions in the case of local gusts 501KB PDF
Service Quality Reform Vision 2020 1.7MB PDF
Realization of Mobility Innovations 637KB PDF
Industry-Government-Academia Collaboration at Regional Core Stations Promotion of Urban Development 486KB PDF
Global Business Development 294KB PDF
In preparation for Tokyo 2020 Olympic and Paralympic Games 307KB PDF
Implementation of Environmental Education by Delivering Lectures on Request 329KB PDF
Contents 123KB PDF
··· Safety ···
Our fundamental concept of safety 465KB PDF
Efforts to further improve safety levels 1.6MB PDF
Current safety record of JR East 265KB PDF
Cooperation with customers and communities to ensure safety 296KB PDF
··· Society ···
Relationship with Passengers 1.3MB PDF
Relationship with Society 1.3MB PDF
Relationship with Employees 517KB PDF
··· Environment ···
Basic Concept for Ecology Promotional Activities 186KB PDF
Environmental Management 605KB PDF
Measures to Prevent Global Warming 1MB PDF
Measures for resource circulation 385KB PDF
Chemical substance management 155KB PDF
Environmental Conservation Activities along Railway Lines 145KB PDF
Corporate Governance 109KB PDF
Compliance 226KB PDF
Corporate Info 656KB PDF
Management Information 552KB PDF
Organization 182KB PDF
Independent Assurance Report / Closing 523KB PDF
Back cover 521KB PDF