JR East Group Report (INTEGRATED REPORT)
"JR East Group Report (INTEGRATED REPORT)" is published with the aim of deepening understanding of the JR East Group’s medium- to long-term value creation, clearly presenting various sustainability initiatives in our business activities in a one-stop format, and facilitating communication with our diverse stakeholders. Please visit our website to learn more about the efforts of the entire JR East Group.
JR EAST Group Report 2026
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- * Clicking on the table of contents or any page index will take you to the corresponding page.
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JR EAST Group Report 2026 (Integrated Report) Introduction Video
JR East Group Report 2026 (INTEGRATED REPORT) Introduction Movie
Contents (Download by Sections)
- Values We Cherish
- History and Future of the JR East Group
- Key Themes of the Report (Contents and Editorial Policy)
- At a Glance (Strengths and Capitals) (●)
- Message from the President (●)
- Group Management Vision “To the Next Stage” 2034 (●)
- Interview with the Head of Group Corporate Strategy
- Sustainability Strategies (●)
- Roundtable Discussion with Outside Directors
- LX (Lifestyle Transformation)
<Special Feature> - Group-Wide Promotion of “To the Next Stage” 2034
<Special Feature> (●) - Establishment of 36 regional headquarters and Revision of the Personnel and Wage Systems
<Special Feature>
- Business Segments of the JR East Group (●)
- Transportation (●)
- Social Value Created by the Mobility Business through PRIDE & INTEGRITY (●)
- Employee InterviewBuilding z Transportation System That Customers Can Use with Peace of Mind (Security) (●)
- Retail & Services
- Employee InterviewRailway Parcel Transportation Service Hakobyun
- Real Estate & Hotels
- Employee Interview Co-Creation Urban Development in “Greater Shinagawa Area
- Others
- Employee InterviewsAchieving Global J-TOD
- Topics
- Making the Suica Living Sphere a Reality
- External Integration and Collaboration— Aiming for Discontinuous Growth
- New Approaches in Inbound Tourism to Link Mobility and Consumption
- Growth-Driven Strategy (●)
- Material Issues and KPIs (●)
- Realizing a Safe and Secure Society (●)
- Creating a Vibrant Society
- Enriching the Global Environment
- Providing Society with Innovative Technologies and Services
(Innovation) (●) - Increasing the Engagement of All Group Employees
(Engagement) (●) - Improving Confidence in Management
(Group Governance) (●) - Trilateral Roundtable Discussion Between Audit and Supervisory Committee Members and the Chairman
- Consolidated 11-Year Financial Summary
- Non-Financial Information Highlights / Company Overview
- Third-Party Assurance Report
- *Note: The contents marked with ● also serve as JR East’s safety report, which is published in accordance with the Railway Business Act.
FINANCIAL REPORT
Published August 2026
Download past files
Since FY 2021.3, the Annual Report and the Sustainability Report (Social & Environmental Report / CSR Report) have been integrated and published as the JR East Group Report (Integrated Report). In addition, the Financial Report (English only) has been published since FY 2021.3. PDF files of past JR East Group Reports, as well as Annual Reports (English versions) and Sustainability Reports (CSR Report / Social & Environmental Report, Japanese and English versions) for other years are available for download.
From FY2020 onward (JR East Group Report)
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