JR East Group Report 2025 (INTEGRATED REPORT)

"JR East Group Report (INTEGRATED REPORT)" is published with the aim of deepening understanding of the JR East Group’s medium- to long-term value creation, clearly presenting various sustainability initiatives in our business activities in a one-stop format, and facilitating communication with our diverse stakeholders. Please visit our website to learn more about the efforts of the entire JR East Group.

本レポートの環境パフォーマンスデータの第三者保証報告書(1.97MB)

JR東日本グループレポート2026

JR East Group Report cover image

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  • * Clicking on the table of contents or any page index will take you to the corresponding page.

We would appreciate your feedback and comments, as they will help us improve future group reports.

JR東日本グループレポート2026(統合報告書) 紹介動画

Contents (Download by Sections)

  • 大切にする価値観
  • JR東日本グループの歴史とこれから
  • レポートのポイント(目次・編集方針)
  • At a Glance(強みと資本)(●)
  • Message from the President (●)
  • JR East Group Management Vision “To the Next Stage” 2034 (●)
  • Group Corporate Strategies Interview
  • Sustainability Strategies (●)
  • Roundtable Discussion with Outside Directors
  • LX(ライフスタイル・トランスフォーメーション)
    <特集>
  • グループ一体で勇翔2034を推進するために
    <特集>(●)
  • 36事業本部の発足と人事・賃金制度の改正
    <特集>
  • Business Segments of the JR East Group (●)
  • Transport Business (●)
    • PRIDE & INTEGRITYによってモビリティ事業が創出する社会的価値(●)
    • 社員インタビュー安心してご利用いただける鉄道輸送の構築に向けて(●)
  • Retail & Services
    • 社員インタビュー列車荷物輸送サービス「はこビュン」
  • Real Estate & Hotels
    • 社員インタビュー「広域品川圏」の共創まちづくり
  • Other items
    • 社員インタビューグローバルでの「J-TOD」の実現に向けて
  • Topics
    • Suica生活圏の実現に向けて
    • グループ外との融合と連携~非連続な成長に向けて~
    • 移動と消費をつなぐインバウンドの新たな展開
  • 成長の基盤となる戦略(●)
  • マテリアリティとKPI(●)
  • Realizing a Safe and Secure Society (●)
  • Creating a Vibrant Society
  • Enriching the Global Environment
  • Providing Society with Innovative Technologies 
    and Services (●)
  • Increasing the Engagement of All Group 
    Employees (●)
  • 経営の信頼を高めるために
    (グループガバナンス)(●)
  • Trilateral Roundtable Discussion Between Audit and Supervisory Committee Members and the Chairman
  • Consolidated 11-Year Financial Summary
  • 非財務情報ハイライト・会社概要
  • Third-Party Assurance Report
  • *Note: The contents marked with ● also serve as JR East’s safety report, which is published in accordance with the Railway Business Act.

"JR East Group Report (INTEGRATED REPORT)" is published with the aim of deepening understanding of the JR East Group’s medium- to long-term value creation, clearly presenting various sustainability initiatives in our business activities in a one-stop format, and facilitating communication with our diverse stakeholders. Please visit our website to learn more about the efforts of the entire JR East Group.

Third-Party Assurance Report of environmental performance indicators – (66.7KB)

JR East Group Report 2025 (INTEGRATED REPORT)

JR East Group Report cover image

Full version download (Interactive version*PDF)

  • * Clicking on the table of contents or any page index will take you to the corresponding page.
High-Resolution Versions
Lightweight Versions

We would appreciate your feedback and comments, as they will help us improve future group reports.

Contents (Download by Sections)

  • Front Cover
  • Our Purpose (Group Philosophy)
  • History of JR East Group
  • Contents and Editorial
  • Message from the President (●)
  • At a Glance: Strengths and Capitals (●)
  • JR East Group Management Vision “To the Next Stage” 2034 (●)
  • Special Feature: New organization and workstyles to realize the JR East Group Management Vision
  • Value Creation Model (●)
  • Roundtable Discussion with Outside Directors
  • Sustainability Strategies (●)
  • Financial and Investment Strategies (●)
  • Business Segments of the JR East Group (●)
  • Transportation (●)
    Pick up!Towards the Future of Local Transportation
  • Retail & Services
    Pick up!Multi-Ecube Multifunctional Lockers
  • Real Estate & Hotels
    Pick up!OIMACHI TRACKS
  • Others
    Pick up!Suica Future Concept “Suica Renaissance”
  • Human Resource Strategies
  • Innovation Strategies
  • Materiality and KPIs
  • Realizing a Safe and Secure Society (●)
  • Creating a Vibrant Society
  • Enriching the Global Environment
  • Providing Society with Innovative Technologies 
    and Services (●)
  • Increasing the Engagement of All Group 
    Employees (●)
  • Improving Confidence in Management (●)
  • Trilateral Roundtable Discussion Between Audit and Supervisory Committee Members and the Chairman
  • Corporate Governance (●)
  • Non-Financial Information Highlights
  • Third-Party Assurance Report
  • Consolidated 11-Year Financial Summary
  • Financial Statements
  • Company Overview / Comparison with Other Railway Comparisons
  • *Note: The contents marked with ● also serve as JR East’s safety report, which is published in accordance with the Railway Business Act.

FINANCIAL REPORT

Download past files

Since FY 2021.3, the Annual Report and the Sustainability Report (Social & Environmental Report / CSR Report) have been integrated and published as the JR East Group Report (Integrated Report). In addition, the Financial Report (English only) has been published since FY 2021.3. PDF files of past JR East Group Reports, as well as Annual Reports (English versions) and Sustainability Reports (CSR Report / Social & Environmental Report, Japanese and English versions) for other years are available for download.

From FY2020 onward (JR East Group Report)

Before FY2019

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  Annual Report Sustainability Report
(Japanese)
Sustainability Report
2019

Annual Report 2019 (English)

Sustainability Report 2019

Sustainability Report 2019

2018

Annual Report 2018 (English)

Sustainability Report 2018

Sustainability Report 2018

2017

Annual Report 2017 (English)

CSR Report 2017

CSR Report 2017

2016

Annual Report 2016 (English)

CSR Report 2016

CSR Report 2016

2015

Annual Report 2015 (English)

CSR Report 2015

CSR Report 2015

2014

Annual Report 2014 (English)

CSR Report 2014

CSR Report 2014

2013

Annual Report 2013 (English)

CSR Report 2013

CSR Report 2013

2012

Annual Report 2012 (English)

Social & Environmental Report 2012

Sustainability Report 2012

2011

Annual Report 2011 (English)

Social & Environmental Report 2011

Sustainability Report 2011

2010

Annual Report 2010 (English)

Social & Environmental Report 2010

Sustainability Report 2010

2009

Annual Report 2009 (English)

Social & Environmental Report 2009

Sustainability Report 2009

2008

Annual Report 2008 (English)

Social & Environmental Report 2008

Sustainability Report 2008

2007

Annual Report 2007 (English)

Social & Environmental Report 2007

Sustainability Report 2007

2006

Annual Report 2006 (English)

Social & Environmental Report 2006

Sustainability Report 2006

2005

Annual Report 2005 (English)

Social & Environmental Report 2005

Sustainability Report 2005

2004

Annual Report 2004 (English)

Social & Environmental Report 2004

Sustainability Report 2004

2003

Annual Report 2003 (English)

Semiannual Report 2002 (English)

Social & Environmental Report 2003

Sustainability Report 2003

2002

Annual Report 2002 (English)

Semiannual Report 2001

Social & Environmental Report 2002

Social and Environmental Report 2002

2001

Annual Report 2001

Social & Environmental Report 2001

Annual Environmental Report 2001

2000

Social & Environmental Report 2000

Annual Environmental Report 2000

1999

Social & Environmental Report 1999

1998

Social & Environmental Report 1998

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