Improving Confidence in Management

To facilitate taking on new challenges, we will establish a governance system that can handle change, respects human rights, and has trustworthy corporate management.

  • 8. Decent work and economic growth
  • 16 Peace, justice and strong institutions

Basic Concept

To steadily achieve the JR East Group Management Vision “To the Next Stage” 2034 amid a drastically changing business environment, it is essential to put effective governance frameworks in place to take on new challenges.
In addition, as a “network company,” we are committed to providing the JR East Group’s services to as many customers and residents as possible in different ways, and to earning the trust of all our stakeholders. We will establish a corporate culture that includes respect for human rights.

Internal Control That Promotes the Undertaking of Bold Challenges

Goals

  • Risk management that supports new challenges
  • Compliance with laws and regulations, corporate ethics, and information security

Policy

In the Group, we perceive internal control as follows: 

  • It involves various measures to appropriately and efficiently pursue the Group’s philosophy and realize the Group’s management vision, undertaken by all Group employees.
  • Specifically, in response to the changing management and business environments, we are committed to ensuring compliance and safety, preventing financial losses, and ensuring the soundness of financial conditions. Based on these principles, we strive to engage in broad risk management, including risk-taking, and support and promote new initiatives by our employees.

KPIs

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KPIs (Targets for FY2032.3) 2025.3
Employee creativity rate

92%

85.8%

Implementation percentage for compliance
and information security training for all employees (across the Group)

100%

100%

*For employees who gave positive answers to relevant items in the engagement survey

★ indicates figures for JR East only

Respect for human rights

Goals

  • Instilling of respect for human rights
  • Sustainable Procurement

Policy

The JR East Group will strive to create a sustainable society by conducting business activities that respect human rights in order to deliver on the Group philosophy of providing enriched lifestyles for all people.

KPIs

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KPIs (Targets for FY2032.3) 2025.3
Implementation percentage for seminars on human rights

100%

100%

Penetration of initiatives related to human rights, the environment, and other issues into major suppliers (supply chain penetration percentage)

100%

90.4%

Related Pages

Links