Improving Confidence in Management
Group Governance
We will build a solid governance system that is resilient to changes to ensure compliance and facilitate new challenges, while respecting human rights and conducting trustworthy corporate management.
Basic Concept
To steadily achieve the JR East Group Management Vision “To the Next Stage” 2034 amid a drastically changing business environment, it is essential to put effective governance
frameworks in place to ensure compliance and take on new challenges.
In addition, as a “network company,” we will continue to foster a corporate culture rooted in respect for human rights, so that more customers and local communities will choose
and make use of our Group’s diverse services, while building trusting relationships with all our stakeholders.
Risk-Taking and Risk Control
Goals
- Risk management that supports new challenges
- Compliance with laws and regulations, corporate ethics, and information security
Policy
We view internal control as follows.
- Various initiatives by all Group employees to realize the Group Philosophy and Group Management Vision appropriately and efficiently
- A broad concept that includes internal control system under the Companies Act and the Financial Instruments and Exchange Act
Specifically, in response to changes in the business and operating environment, we undertake broad-based risk management,
including risk-taking, and support and encourage employees to take on new challenges, based on the fundamental premises of
ensuring compliance, ensuring safety and security, preventing financial losses, and ensuring the soundness of financial statements.
KPIs
You can swipe horizontally.
| KPIs (Targets for FY2032.3) | FY2026.3 Results | |
|---|---|---|
| Employee creativity rate* | 92%★ |
85.8％★ |
| Implementation percentage for compliance and information security training for all employees (all Group companies) |
100％ |
100％ |
*For employees who gave positive answers to relevant items in the engagement survey
★ indicates figures for JR East only
Respect for human rights
Goals
- Instilling of respect for human rights
- Sustainable procurement
Policy
We will strive to create a sustainable society by conducting business activities that respect human rights in order to deliver on the Group philosophy of providing enriched lifestyles for all people.
KPIs
You can swipe horizontally.
| KPIs (Targets for FY2032.3) | FY2026.3 Results | |
|---|---|---|
| Implementation percentage for seminars on human rights | 100％ |
100％ |
| Penetration of initiatives related to human rights, the environment, and other issues into major suppliers (supply chain penetration percentage) | 100％★ |
100％★ |
★ indicates figures for JR East only
