Improving Confidence in Management
To facilitate taking on new challenges, we will establish a governance system that can handle change, respects human rights, and has trustworthy corporate management.
Basic Concept
To steadily achieve the JR East Group Management Vision “To the Next Stage” 2034 amid a drastically changing business environment, it is
essential to put effective governance frameworks in place to take on new challenges.
In addition, as a “network company,” we are committed to providing the JR East Group’s services to as many customers and residents as
possible in different ways, and to earning the trust of all our stakeholders. We will establish a corporate culture that includes respect for
human rights.
Internal Control That Promotes the Undertaking of Bold Challenges
Goals
- Risk management that supports new challenges
- Compliance with laws and regulations, corporate ethics, and information security
Policy
In the Group, we perceive internal control as follows:
- It involves various measures to appropriately and efficiently pursue the Group’s philosophy and realize the Group’s management vision, undertaken by all Group employees.
- Specifically, in response to the changing management and business environments, we are committed to ensuring compliance and safety, preventing financial losses, and ensuring the soundness of financial conditions. Based on these principles, we strive to engage in broad risk management, including risk-taking, and support and promote new initiatives by our employees.
KPIs
You can swipe horizontally.
| KPIs (Targets for FY2032.3) | 2025.3 | |
|---|---|---|
| Employee creativity rate | 92%★ |
85.8%★ |
| Implementation percentage for compliance and information security training for all employees (across the Group) |
100% |
100% |
*For employees who gave positive answers to relevant items in the engagement survey
★ indicates figures for JR East only
Respect for human rights
Goals
- Instilling of respect for human rights
- Sustainable Procurement
Policy
The JR East Group will strive to create a sustainable society by conducting business activities that respect human rights in order to deliver on the Group philosophy of providing enriched lifestyles for all people.
KPIs
You can swipe horizontally.
| KPIs (Targets for FY2032.3) | 2025.3 | |
|---|---|---|
| Implementation percentage for seminars on human rights | 100% |
100% |
| Penetration of initiatives related to human rights, the environment, and other issues into major suppliers (supply chain penetration percentage) | 100% |
90.4% |