Creating a Vibrant Society

To realize enriched lifestyles for all people, we will provide convenient, comfortable, and high-quality services and work in collaboration with local communities to create vibrant and attractive towns that are integrated with railways.

  • 3. Good health and well-being
  • 9. Build infrastructure for industry and innovation
  • 10. Reduced inequalities
  • 11 Creating a sustainable city

Basic Concept

Creating a vibrant society, even in the face of a declining population, is the mission of the JR East Group, which provides regional mobility and operates businesses with close ties to local communities. In rural areas, we will increase the number of visitors and revitalize regional economies through companionable regional revitalization using the Group network. In cities, we will promote the creation of comfortable cities filled with new appeal by linking various services offered by the Group. Moreover, in order to realize an inclusive society where everyone can live comfortably, we will promote barrier-free access from both tangible and intangible perspectives in order to strengthen the prosperity of local communities and deepen trust from local citizens.
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Specific initiatives

Regional Revitalization

Goals

  • Growth in the number of people engaging with eastern Japan
  • Promotion of regional economic revitalization

Policy

We will promote co-creation with local communities to expand the number of people engaging with eastern Japan and revitalize regional economies.

KPIs

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KPIs (Targets for FY2032.3) FY2026.3 Results
Collaborative initiatives with local communities to increase tourism and revitalize regions

270 in total
(total from FY2024.3)

96 in total

Comfortable Cities

Goals

  • Creation of diversely appealing towns with consideration for the environment, disaster prevention, and communities

Policy

To realize enriched lifestyles, we will link various services offered by the Group to create comfortable cities filled with appeal.

KPIs

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KPIs (Targets for FY2032.3) FY2026.3 Results
Creating connections with local communities (emergency drills, and initiatives hosted, sponsored, or performed in cooperation with the Company or area management organizations)

10 per year

17 per year

Inclusive Society

Goals

  • Development of hospitality-minded employees
  • Promotion of understanding of an inclusive society through parasports experience and support activities

Policy

  • We aim to create an inclusive society where everyone can live comfortably by co-creating with a variety of parties, including local communities, stakeholders, and companies.

KPIs

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KPIs (Targets for FY2032.3) FY2026.3 Results
Rate of obtaining “Care-Fitter” Certifications

100%

57.7%

Number of employees who have participated in parasports events

24,000 or more in total
 (total from FY2025.3)

Approx. 6,200 in total