JR EAST Travel Service Center
Shinjuku New South Exit

Services

Pass and Ticket-Related Information

Tourist Information and Luggage Services

Other Services

Location

Shinjuku Station Map Opens in a new window

Access
Located on the right after exiting the New South Ticket Gate at Shinjuku Station.

Hours of Operation

  • Travel Service Center Exterior photo (1)
  • Travel Service Center Exterior photo (2)
  • Travel Service Center Interior Photo (1)
  • Travel Service Center Interior Photo (2)

8:00 - 19:00 (Open all year round)

The following credit cards are accepted.

Credit Cards (JCB/VISA/Master Card/American Express/Diners Club/Discover Card)

Service Details

Pass and Ticket-Related Information

You can purchase great-value passes for exploring the East Japan area, basic fare tickets, and also pick up passes and tickets reserved through "JR-EAST Train ReservationOpens in a new window."

Ticket and Tourist Information

Ticket and Tourist Information
Ticket and Tourist Information

Tourist information for the East Japan and Hokuriku areas, maps of the Shinjuku area, etc.

JR-EAST Free Wi-Fi is available

Currency Exchange

Currency Exchange

Currency exchange service for converting foreign currency to Japanese yen and vice versa.

Business hours: 8:00 - 19:00

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Advance Purchase of Passes/Tickets

Advance Purchase of Passes/Tickets

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TicketsTickets

Tickets
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Pass Pickup Counter Information