JR EAST Travel Service Center
Tokyo

Location

Access
When you exit the Marunouchi North Exit ticket gate on the 1st floor of Tōkyō Station, the JR EAST Travel Service Center will be on your left.

Hours of Operation

  • Travel Service Center Exterior photo (1)
  • Travel Service Center Exterior photo (2)
  • Travel Service Center Interior Photo (1)
  • Travel Service Center Interior Photo (2)
8:30 ~ 19:00 (Open all year round)
JAPAN RAIL CAFÉ TOKYO
The counter is located inside JAPAN RAIL CAFÉ on the 1st floor of GRAN TOKYO NORTH TOWER outside the Yaesu Central Exit of JR Tōkyō Station. You can also exchange your passes here.

For more information, click here Opens in a new window

The following credit cards are accepted.

Credit Cards (JCB/VISA/Master Card/American Express/Diners Club/Discover Card)

Service Details

Pass and Ticket-Related Information

You can purchase passes for exploring the East Japan area at a great price, JR tickets, and also pick up passes and tickets reserved through "JR-EAST Train Reservation" (opens in a new window).

Ticket and Tourist Information

Ticket and Tourist Information

Tourist information for the East Japan and Hokuriku areas, maps of the Tokyo area, etc.

JR-EAST Free Wi-Fi is available

Luggage Storage

Luggage Storage

A temporary luggage storage service.

*Items will be kept for the day.

Currency Exchange

Currency Exchange

Currency exchange service for converting foreign currency to Japanese yen and vice versa.

Prayer Room

Prayer Room

Available hours: 10:00-17:00