JR EAST Travel Service Centers

The JR EAST Travel Service Center provides ticket services, tourism information and other services. Visitors arriving from Narita and Haneda Airports should use the JR EAST Travel Service Center for Kanto and the surrounding area.

Kanto and the surrounding area

Eastern Japan Area

Other Services

JR East
Information Center

Assistance with train time schedules, travel guidance and other information.

JR East Infoline

Telephone information service in English, Korean and Chinese.

Station Maps

Find maps of major JR East stations.

Accessibility

JR East provides wheelchair-compatible escalators and other user-friendly options.

Rules for Behavior on Trains and at Stations

Safety tips for travelers

The Japan National Tourism Organization (JNTO) provides links to websites with helpful information about what to do in case of an emergency when traveling in Japan. Download "Safety tips," an application with safety information in four languages: English, Korean and Chinese (Simplified and Traditional).

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Travel Service Centers & Accessibility