JR EAST Travel Service Center
Shinjuku East Exit

Services

Pass and Ticket-Related Information

Tourist Information and Luggage Services

Location

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Access
There is a Travel Service Center on your left after exiting the East Ticket Gate of Shinjuku Station and going up the stairs on the right.

Hours of Operation

  • トラベルサービスセンター外観写真
  • Photo of the inside of the Travel Service Center

9:00 - 18:00 (Open all year round)

The following credit cards are accepted.

Credit Cards (JCB/VISA/Master Card/American Express/Diners Club/Discover Card)

Service Details

Pass and Ticket-Related Information

You can purchase great-value passes for exploring the East Japan area, basic fare tickets, and also pick up passes and tickets reserved through "JR-EAST Train ReservationOpens in a new window."

Ticket and Tourist Information

Ticket and Tourist Information

Tourist information for the East Japan and Hokuriku areas, maps of the Shinjuku area, etc.

JR-EAST Free Wi-Fi is available

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Advance Purchase of Passes/Tickets

Advance Purchase of Passes/Tickets

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Tickets
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Pass Pickup Counter Information