JR東日本駅たびコンシェルジュ東京

Welcome to Japan

The JR EAST Travel Service Center will be a travel facility unparalleled in the world for travel assistance, exclusively for foreign travelers. Staffed by employees who speak English, Chinese and Korean, the center will provide ticket and sightseeing information.
In addition to providing JR pass exchange and purchase services, the center will hold and deliver hand luggage, exchange money, and provide a variety of other services at Tokyo Station, a point of departure for travel in all directions.

Locations

JR EAST Travel Service Center - Tokyo Station

Map of Tokyo Station

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Business Hours

JR EAST Travel Service Center（Tokyo） *Area: Hours of operation
All Days:7:30-20:30
*Area: Hours of operation
All Days:8:30-18:00
*Area: Hours of operation
All Days:10:00-17:00

JR EAST Travel Service Center

Credit Cards

We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.

Credit Cards (JCB/VISA/Master Card/AMERICAN EXPRESS/Diners Club/Discover Card)

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Products Available at JR EAST Travel Service Centers

Tourist Information

Travel information and guidance is provided for throughout Japan, and particularly for the JR East service area.
The JR EAST Travel Service Centers carry tourism pamphlets and offer free Wi-Fi.

Tokyo sightseeing

Short trips from Tokyo