Welcome to Japan
Two JR EAST Travel Service Centers are conveniently located in Narita Airport to assist non-Japanese tourists with all their travel needs. The English-speaking staff provides information about tickets for travelers during their stay in Japan. They provide assistance with JR EAST's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansens (bullet trains) and express trains. You can redeem your Exchange Orders for a JR pass or make a purchase. We hope you will visit the JR EAST Travel Service Center in Narita Airport, gateway to Japan.
We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.
Pass services
Ticket services
Stop by for travel information and great deals. JR EAST Travel Service Centers carry a large selection of free brochures with local maps, suggestions for exciting sightseeing activities and special deals for tourists throughout Eastern Japan.
As of October 2023.