JR東日本駅たびコンシェルジュ 成田

JR東日本駅たびコンシェルジュ

JR東日本駅たびコンシェルジュ成田

Welcome to Japan

Two JR EAST Travel Service Centers are conveniently located in Narita Airport to assist non-Japanese tourists with all their travel needs. The English-speaking staff provides information about tickets for travelers during their stay in Japan. They provide assistance with JR EAST's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansens (bullet trains) and express trains. You can redeem your Exchange Orders for a JR pass or make a purchase. We hope you will visit the JR EAST Travel Service Center in Narita Airport, gateway to Japan.

Locations

JR EAST Travel Service Center - Narita Airport Terminal 1

JR EAST Travel Service Center - Narita Airport Terminal 1

JR EAST Travel Service Center - Narita Airport Terminal 2·3

JR EAST Travel Service Center - Narita Airport Terminal 2·3

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Business Hours

JR EAST Travel Service Center(Narita Airport Terminal 1)
[2023/4/1~]
Hours of operation
All Days:8:30-19:00
JR EAST Travel Service Center(Narita Airport Terminal 2·3)
[2022/12/20~]
Hours of operation
All Days:8:30-20:00

JR EAST Travel Service Center

Credit Cards

We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.

Credit Cards (JCB/VISA/Master Card/AMERICAN EXPRESS/Diners Club/Discover Card)

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Products Available at JR EAST Travel Service Centers

AMain Ticket Services

Shinkansen JR EAST PASS (Tohoku area)
JR EAST PASS (Nagano, Niigata area)
JR TOKYO Wide Pass
JR East-South Hokkaido Rail Pass
JR Tohoku-South Hokkaido Rail Pass
Hokuriku Arch Pass
JAPAN RAIL PASS

Pass services

Ticket services

  • Shinkansen and limited express ticket sales
  • Various other tickets
JR-EAST Train Reservation

BSightseeing Information and Special Deals

Sightseeing Information and Special Deals

Stop by for travel information and great deals. JR EAST Travel Service Centers carry a large selection of free brochures with local maps, suggestions for exciting sightseeing activities and special deals for tourists throughout Eastern Japan.

Further details

As of October 2023.