SERVICE

We are ready with warm hospitality prepared only for the 18 passengers aboard the Gran Class.

The dedicated Gran Class Attendant is ready to assist you to ensure a comfortable train journey.
Food and beverage service is available along with other items available for on-board purchase.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Service features

Attendant

The dedicated Gran Class Attendant is ready to assist you to ensure a comfortable train journey. Food and beverage service is available along with other items available for on-board purchase.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Snacks

Snacks are available. Enjoy the flavors of the locations along the route.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Snack Menu
“Tohoku and Hokkaido Shinkansen” [from April to June] Close

*Menu available from Monday, April 1, 2019.
*The menu is planned to be changed seasonally.

Menu “Tohoku and Hokkaido-Bound”

  • Hiryuzu pickled ginger ankake
  • Tamagoyaki
  • Ground chicken
  • Snow peas
  • Ostrich fern dressed with sesame seeds
  • Amazake-pickled grilled salmon
  • Lotus root in citrus sweet vinegar
  • Amazake-pickled grilled chicken
  • Sweet potato stewed in sweetened soy
  • White rice (Iwate Prefecture Takata no Yume)

Menu “Tokyo-Bound”

  • Sakura denbu (pink fish flakes)
  • Tamagoyaki
  • Lotus root in citrus sweet vinegar
  • Herring roe pickled in soy sauce
  • Snow peas
  • Vinegared button shrimp
  • Salmon roe pickled in soy sauce
  • Bamboo shoots stewed with pepper
  • Herring stewed in sweetened soy
  • Pickled ginger
  • Stewed gourd
  • Stewed shiitake
  • Sesame vinegared rice (Iwate Prefecture Takata no Yume)

Indicators for food containing allergens

*Allergic substances contained in this product are shown by filling in the box.
*This information is data as of March 25. If you make changes, we will notify you each time.

Menu “Tohoku and Hokkaido-Bound”
Menu “Tokyo-Bound”

Snack Menu
“Hokuriku Shinkansen” [from April to June] Close

*Menu available from Monday, April 1, 2019.
*The menu is planned to be changed seasonally.

Menu “Hokuriku-Bound”

  • Hiryuzu pickled ginger ankake
  • Tamagoyaki
  • Ground chicken
  • Amazake-pickled grilled chicken
  • Snow peas
  • Ostrich fern dressed with sesame seeds
  • Bamboo shoots stewed with pepper
  • Sardine stewed in ginger
  • Amazake-pickled grilled Spanish mackerel
  • Lotus root in citrus sweet vinegar
  • Sweet potato stewed in sweetened soy
  • White rice (Fukui Prefecture ICHIHOMARE)

Menu “Tokyo-Bound”

  • Sakura denbu (pink fish flakes)
  • Shredded crab
  • Lotus root in citrus sweet vinegar
  • Stewed conger eel
  • Snow peas
  • Roast mackerel
  • Carrot pickled in plum vinegar
  • Bamboo shoots stewed with pepper
  • Tamagoyaki
  • Stewed gourd
  • Stewed shiitake
  • Sesame vinegared rice (Fukui Prefecture ICHIHOMARE)

Indicators for food containing allergens

*Allergic substances contained in this product are shown by filling in the box.
*This information is data as of March 25. If you make changes, we will notify you each time.

Menu “Hokuriku-Bound”
Menu “Tokyo-Bound”

Snack Menu
“Tohoku and Hokkaido Shinkansen” [from July to September] Close

*Menu available from Monday, July 1, 2019.
*The menu is planned to be changed seasonally.

Menu “Tohoku and Hokkaido-Bound”

  • Gizzard shad sushi balls
  • Amaebi (sweet shrimp) sushi balls
  • Nakamaki sushi roll(Iwate Prefecture "Konjiki-no-Kaze") etc

Menu “Tokyo-Bound”

  • Saisaidori chicken teriyaki
  • Saisaidori diced chicken soboro
  • White rice(Iwate Prefecture "Konjiki-no-Kaze") etc

Snack Menu
“Hokuriku Shinkansen” [from July to September] Close

*Menu available from Monday, July 1, 2019.
*The menu is planned to be changed seasonally.

Menu “Hokuriku-Bound”

  • Wakasa beef sukiyaki stew
  • Corn cob paste and fish cake
  • White rice(Toyama Prefecture "Fufufu") etc

Menu “Tokyo-Bound”

  • "Minamoto" pressed trout sushi
  • "Minamoto" yellowtail sushi
  • "Minamoto" smoke trout sushi
  • Seasonal pickled vegetables
  • White rice (Toyama Prefecture "Fufufu") etc

Beverages

Over 10 kinds of beverages, including alcohol and soft drinks, are available.
Feel free to ask the attendant for available snacks or tea cakes confections.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Drink Menu
“Tohoku and Hokkaido Shinkansen” Close

Alcohol

Red wine
2017 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
White wine
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
Sake
Hakurakusei, Junmai Daiginjo 180 ml
[Brewery]
Niizawa Jozoten, Miyagi Prefecture

A brewery collective led by international sake award-winner Nanami Watanabe in pursuit of the Hakurakusei brand founder’s goal of crafting the ultimate sake to accompany dinner. A perfect drink to enjoy with your meal.

Soft drinks

  • Hot
  • Coffee
  • Green Tea
  • Herbal tea
  • Cold
  • Coffee
  • Green Tea
  • Black oolong tea
  • Apple juice
  • Diet cola
  • Mineral water

Drink Menu
“Hokuriku Shinkansen” Close

Alcohol

Red wine
2017 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
White wine
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
Sake
Tengumai, Junmai Daiginjo 180 ml
[Brewery]
Shata Shuzo, Ishikawa Prefecture

This sake is produced under the leadership of Kenji Okada, the top pupil of sake brewer Saburo Naka, who won the Contemporary Master Craftsman award. A relatively light flavor with a low degree of maturation. Boasts a light taste and clean acidity that make it very easy to drink.

Soft drinks

  • Hot
  • Coffee
  • Green Tea
  • Herbal tea
  • Cold
  • Coffee
  • Green Tea
  • Black oolong tea
  • Apple juice
  • Diet cola
  • Mineral water

Tea cakes

We offer chagashi confections made with ingredients from along the route by Hitoshi Iwasaki, who serves as an executive chef for TRAIN SUITE Shiki-shima and NIPPON HOTEL’s HOTEL METROPOLITAN EDMONT.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Amenities

Slippers, blankets, shoehorns, eye masks and other amenities are available to ensure you spend your time on board in comfort.
We also offer newspapers, magazines, timetables, etc.

Information for “Gran Class (No Beverage and Snack Service)” trains

In order to make the calm and refined premium cabin space readily available, “Gran Class (No Beverage and Snack Service)” trains offer seating only. These trains do not have a Gran Class Attendant on board and do not offer snack, drink or oshibori towel service, etc.

Applicable trains

Tohoku and Hokkaido Shinkansen (Series E5 and H5)

  • All “Nasuno” trains
  • All “Hayabusa”, “Hayate” and “Yamabiko” trains departing from Tokyo and bound for Sendai or departing from Sendai and bound for Tokyo*
  • “Hayabusa 95, 96” trains operating between Sendai and Shin-Hakodate-Hokuto
  • “Hayate 93, 98” trains operating between Morioka and Shin-Hakodate-Hokuto
  • “Hayate 91, 100” trains operating between Shin-Aomori and Shin-Hakodate-Hokuto
  • Some special trains

Hokuriku Shinkansen(Series E7 and W7)and Joetsu Shinkansen(Series E7)

  • [Hokuriku Shinkansen] All “Asama” trains
  • [Hokuriku Shinkansen] “Hakutaka 590, 591” trains operating between Nagano and Kanazawa
  • [Joetsu Shinkansen] All Series E7 Joetsu Shinkansen providing “Toki” and “Tanigawa” train service
  • See the most recent timetable for information on special trains.

About amenities, on-board sales, etc.

  • A blanket is available in the hat rack in the cabin.
     *Please refrain from taking the blanket with you when you leave.
  • Shoehorns, eye masks, etc., are not available.
  • On-board sales are not offered on some trains. Check the timetable, or listen for crew announcements on the train for the availability of on-board sales.
  • Please be advised that attendants and on-board sales are not available, even if you press the attendant call button on your seat.

Attendant call button

How to distinguish “Gran Class (No Beverage and Snack Service)” trains

Look for the Gran Class icon indicated on the JR timetable to check for service availability.

Gran Class(with Beverage and Snack Service)

On-board service (snack, drink, oshibori towel service, etc.) is available.

Gran Class (No Beverage and Snack Service)

There is no Gran Class Attendant on board and service such as snacks, drinks and oshibori towel service are not available.
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