SERVICE

We are ready with warm hospitality prepared only for the 18 passengers aboard the Gran Class.

The dedicated Gran Class Attendant is ready to assist you to ensure a comfortable train journey.
Food and beverage service is available along with other items available for on-board purchase.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Service features

Attendant

Dedicated Gran Class Attendants are ready to assist you to ensure a comfortable train journey, with food and beverage service available.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Snacks

Snacks are available. Enjoy the flavors of the locations along the route.
* Differs for "Gran Class (No Beverage and Snack Service)" trains

Snack Menu“Tohoku and Hokkaido Shinkansen”
[from December to March] Close

* Menu available from Sunday, December 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.
* Menu may be altered due to scheduling and inventory. Requests cannot be accommodated.

Introducing the snack menu curated by Mikizo Hashimoto, owner of Japanese restaurant Ichirin, that will be available on (trains bound for Tohoku and Hokkaido / trains bound for Tokyo) from December to March.

Play Movie

Menu
“Tohoku and Hokkaido-Bound”



  • White rice (Miyagi Datemasayume)
  • Vinegared daikon radish
  • Stewed lemon sweet potato
  • Yuba deep-fried tofu
  • Red shiso rice seasoning
  • Salmon roe pickled in soy sauce
  • Herring roe
  • Kidney bean
  • Sardine oiled sardine
  • Sardine boiled plum

Menu
“Tokyo-Bound”

[ Departing from Shin-Hakodate-Hokuto and Shin-Aomori Stations ]
  • White rice (Miyagi Datemasayume)
  • Vinegared daikon radish
  • Smoked duck
  • Yuba deep-fried tofu
  • Shredded omelet
  • Sweet stewed black soybean
  • Salmon roe pickled in soy sauce
  • Japanese Spanish mackerel yuanyaki
  • Kidney bean
  • Stewed herring
  • Herring roe
  • Stewed wakame stems

[ Departing from Shin-Aomori and Morioka Stations ]           
  • Oyster over rice (Miyagi Datemasayume)
  • Soy sauce stewed kelp
  • Shredded omelet
  • Stewed oyster
  • Kidney bean
  • Sanriku amberjack teriyaki
  • Sweet stewed black soybean
  • Soy sauce stewed brown beech mushrooms
  • Salmon roe pickled in soy sauce

Indicators for food containing allergens

* Allergic substances contained in this product are shown by filling in the box.
* This information is data as of December 1. If you make changes, we will notify you each time.

Menu “Tohoku and Hokkaido-Bound”
Menu “Tokyo-Bound” [ Departing from Shin-Hakodate-Hokuto and Shin-Aomori Stations ]
Menu “Tokyo-Bound” [ Departing from Shin-Aomori and Morioka Stations ]

* In the event of an unscheduled menu change, please ask a Gran Class Attendant for more information.

Snack Menu “Hokuriku Shinkansen”
[from December to March] Close

* Menu available from Sunday, December 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.
* Menu may be altered due to scheduling and inventory. Requests cannot be accommodated.

Introducing the snack menu curated by Mikizo Hashimoto, owner of Japanese restaurant Ichirin, that will be available on (trains bound for Hokuriku / trains bound for Tokyo) from December to March.

Play Movie

Menu
“Hokuriku-Bound”

  • Vinegared Rice (Ishikawa Okunoto Tanada Koshihikari)
  • Shredded omelet
  • Salmon roe pickled in soy sauce
  • Lotus root
  • Pickled sea bream fry
  • Pickled shad
  • Pickled red snow crab
  • Pickled shrimp
  • Herring roe gelatin
  • Sweet stewed black soybean

Menu
“Tokyo-Bound”

  • Vinegared Rice (Ishikawa Okunoto Tanada Koshihikari)
  • Sakura denbu (rousong)
  • Lotus root
  • Herring roe
  • Pickled sea bream fry
  • Pickled shrimp
  • Salmon roe pickled in soy sauce
  • Shiitake mushroom stewed in sweet soy sauce
  • Kidney bean
  • Tatsuta-fried Hokuriku yellowtail

Indicators for food containing allergens

* Allergic substances contained in this product are shown by filling in the box.
* This information is data as of December 1. If you make changes, we will notify you each time.

Menu “Hokuriku-Bound”
Menu “Tokyo-Bound”

* In the event of an unscheduled menu change, please ask a Gran Class Attendant for more information.

Beverages

Over 10 kinds of beverages, including alcohol and soft drinks, are available.
Feel free to ask the attendant for available snacks or tea cakes confections.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Drink Menu
“Tohoku and Hokkaido Shinkansen” Close

*Menu available from Sunday, December 1, 2019.

Alcohol

Sake

Hakurakusei, Junmai Daiginjo 180 ml
[Brewery]
Niizawa Jozoten, Miyagi Prefecture

A brewery collective led by international sake award-winner Nanami Watanabe in pursuit of the Hakurakusei brand founder’s goal of crafting the ultimate sake to accompany dinner. A perfect drink to enjoy with your meal.
Red wine

2018 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
Sparkling Wine
[ White wine type ]
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
  • Other alcohol
  • Beer
  • Whiskey
  • Cider


Soft drinks

  • Hot
  • Green Tea
  • Herbal Tea
  • Tea
  • Coffee
  • Cold
  • Black Oolong Tea
  • Apple Juice
  • Diet Cola
  • Mineral Water

Drink Menu
“Hokuriku Shinkansen” Close

*Menu available from Sunday, December 1, 2019.

Alcohol

Sake

Tengumai, Junmai Daiginjo 50 180 ml
[Brewery]
Shata Shuzo, Ishikawa Prefecture

This sake is produced under the leadership of Kenji Okada, the top pupil of sake brewer Saburo Naka, who won the Contemporary Master Craftsman award. A relatively light flavor with a low degree of maturation. Boasts a light taste and clean acidity that make it very easy to drink.
Red wine

2018 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
Sparkling Wine
[ White wine type ]
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
  • Other alcohol
  • Beer
  • Whiskey
  • Plum wine sparkling


Soft drinks

  • Hot
  • Green Tea
  • Herbal Tea
  • Tea
  • Coffee
  • Cold
  • Black Oolong Tea
  • Apple Juice
  • Diet Cola
  • Mineral Water

Tea cakes

We offer chagashi confections made with ingredients from along the route by Hitoshi Iwasaki, who serves as an executive chef for TRAIN SUITE Shiki-shima and NIPPON HOTEL’s HOTEL METROPOLITAN EDMONT.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Amenities

Slippers, blankets, shoehorns, eye masks and other amenities are available to ensure you spend your time on board in comfort.
We also offer newspapers, magazines, timetables, etc.

Information for “Gran Class (No Beverage and Snack Service)” trains

In order to make the calm and refined premium cabin space readily available, “Gran Class (No Beverage and Snack Service)” trains offer seating only. These trains do not have a Gran Class Attendant on board and do not offer snack, drink or oshibori towel service, etc.

Applicable trains

Tohoku and Hokkaido Shinkansen (Series E5 and H5)

  • All “Nasuno” trains
  • All “Hayabusa”, “Hayate” and “Yamabiko” trains departing from Tokyo and bound for Sendai or departing from Sendai and bound for Tokyo*
  • “Hayabusa 95, 96” trains operating between Sendai and Shin-Hakodate-Hokuto
  • “Hayate 93, 98” trains operating between Morioka and Shin-Hakodate-Hokuto
  • “Hayate 91, 100” trains operating between Shin-Aomori and Shin-Hakodate-Hokuto
  • Some special trains

Hokuriku Shinkansen(Series E7 and W7)and Joetsu Shinkansen(Series E7)

  • [Hokuriku Shinkansen] All “Asama” trains
  • [Hokuriku Shinkansen] “Hakutaka 590, 591” trains operating between Nagano and Kanazawa
  • [Joetsu Shinkansen] All Series E7 Joetsu Shinkansen providing “Toki” and “Tanigawa” train service
  • See the most recent timetable for information on special trains.

About amenities, on-board sales, etc.

  • A blanket is available in the hat rack in the cabin.
     *Please refrain from taking the blanket with you when you leave.
  • Shoehorns, eye masks, etc., are not available.
  • On-board sales are not offered on some trains. Check the timetable, or listen for crew announcements on the train for the availability of on-board sales.
  • Please be advised that attendants and on-board sales are not available, even if you press the attendant call button on your seat.

Attendant call button

How to distinguish “Gran Class (No Beverage and Snack Service)” trains

Look for the Gran Class icon indicated on the JR timetable to check for service availability.

Gran Class(with Beverage and Snack Service)

On-board service (snack, drink, oshibori towel service, etc.) is available.

Gran Class (No Beverage and Snack Service)

There is no Gran Class Attendant on board and service such as snacks, drinks and oshibori towel service are not available.
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