SERVICE

We are ready with warm hospitality prepared only for the 18 passengers aboard the Gran Class.

The dedicated Gran Class Attendant is ready to assist you to ensure a comfortable train journey.
Food and beverage service is available along with other items available for on-board purchase.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Service features

Attendant

Dedicated Gran Class Attendants are ready to assist you to ensure a comfortable train journey, with food and beverage service available.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Snacks

Snacks are available. Enjoy the flavors of the locations along the route.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Snack Menu
“Tohoku and Hokkaido Shinkansen” [from October to November] Close

* Menu available from Tuesday, October 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.

Introducing the snack menu curated by Mikizo Hashimoto, owner of Japanese restaurant Ichirin, that will be available on (trains bound for Tohoku and Hokkaido / trains bound for Tokyo) in October and November.

Play Movie

Menu “Tohoku and Hokkaido-Bound”

  • Japanese omelet
  • Grilled salmon marinated in amazake (sweet fermented rice drink)
  • Lotus root pickled in vinegar
  • Saury stewed in sweet soy sauce
  • Stewed kidney beans
  • Shimeji mushrooms stewed in sweet soy sauce
  • Diced pickled red ginger
  • Chicken dumplings with gristle
  • Boiled black konjac
  • Chestnut rice (Datemasayume from Miyagi prefecture)

Menu “Tokyo-Bound”

  • Deep fried Salmon in cheese flavored bread crumbs (with special sauce)
  • Deep fried mackerel in cheese flavored bread crumbs (with special sauce)
  • Diced pickled red ginger
  • Shimeji mushrooms stewed in sweet soy sauce
  • Stewed kidney beans
  • Japanese omelet
  • Onion marinated in soy sauce and vinegar
  • White rice (Datemasayume from Miyagi prefecture)

Indicators for food containing allergens

* Allergic substances contained in this product are shown by filling in the box.
* This information is data as of October 1. If you make changes, we will notify you each time.

Menu “Tohoku and Hokkaido-Bound”
Menu “Tokyo-Bound”

* In the event of an unscheduled menu change, please ask a Gran Class Attendant for more information.

Snack Menu
“Hokuriku Shinkansen” [from October to November] Close

* Menu available from Tuesday, October 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.

Introducing the snack menu curated by Mikizo Hashimoto, owner of Japanese restaurant Ichirin, that will be available on (trains bound for Hokuriku / trains bound for Tokyo) in October and November.

Play Movie

Menu “Hokuriku-Bound”

  • Grilled mackerel marinated in yuan-style sauce
  • Saury stewed in sweet soy sauce
  • Japanese omelet
  • Stewed kidney beans
  • Grilled chicken marinated in amazake (sweet fermented rice drink)
  • Shimeji mushrooms stewed in sweet soy sauce
  • Diced pickled red ginger
  • Chicken dumplings with gristle
  • Boiled black konjac
  • Ginkgo nut rice (Kazesayaka from Nagano prefecture)

Menu “Tokyo-Bound”

  • Conger eel tempura rice bowl
  • Boiled momiji-fu (fresh wheat gluten cakes shaped like maple leaves)
  • Diced pickled red ginger
  • Shimeji mushrooms stewed in sweet soy sauce
  • Stewed kidney beans
  • Japanese omelet
  • Onion marinated in soy sauce and vinegar
  • White rice (Kazesayaka from Nagano prefecture)

Indicators for food containing allergens

* Allergic substances contained in this product are shown by filling in the box.
* This information is data as of October 31. If you make changes, we will notify you each time.

Menu “Hokuriku-Bound”
Menu “Tokyo-Bound”

* In the event of an unscheduled menu change, please ask a Gran Class Attendant for more information.

Snack Menu
“Tohoku and Hokkaido Shinkansen” [from December to March] Close

* Menu available from Sunday, December 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.
* Menu may be altered due to scheduling and inventory. Requests cannot be accommodated.

Menu “Tohoku and Hokkaido-Bound”


  • Sardine (boiled plum, oiled sardine)
  • Salmon roe pickled in soy sauce
  • Herring roe
  • White rice (Datemasayume from Miyagi prefecture) etc

Menu “Tokyo-Bound”
[Departing from Shin-Hakodate-Hokuto and Shin-Aomori Stations, Departing from Shin-Aomori and Morioka Stations]

[Left photo:Departing from Shin-Hakodate-Hokuto and Shin-Aomori Stations]

  • Boiled Herring
  • Japanese Spanish mackerel yuanyaki
  • Herring roe
  • White rice (Miyagi Datemasayume) etc

* Departing from Shin-Hakodate-Hokuto and Shin-Aomori Stations

[Right photo:Departing from Shin-Aomori and Morioka Stations]

  • Teriyaki Sanriku yellowtail
  • Salmon roe pickled in soy sauce
  • Oyster on rice (Datemasayume from Miyagi prefecture) etc

* Departing from Shin-Aomori and Morioka Stations

Snack Menu
“Hokuriku Shinkansen” [from December to March] Close

* Menu available from Sunday, December 1, 2019.
* The menu is planned to be changed seasonally.
* Please note that the menu may change due to product availability, etc.
* Menu may be altered due to scheduling and inventory. Requests cannot be accommodated.

Menu “Hokuriku-Bound”

  • Pickled red snow crab
  • Pickled sea bream fry
  • Pickled shad
  • Salmon roe pickled in soy sauce
  • Vinegared rice (Ishikawa Okunoto Tanada Koshihikari) etc

Menu “Tokyo-Bound”

  • Tatsuya-fried Hokuriku yellowtail
  • Pickled sea bream fry
  • Pickled shrimp
  • Herring roe
  • Vinegared rice (Ishikawa Okunoto Tanada Koshihikari) etc

Beverages

Over 10 kinds of beverages, including alcohol and soft drinks, are available.
Feel free to ask the attendant for available snacks or tea cakes confections.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Drink Menu
“Tohoku and Hokkaido Shinkansen” Close

*Menu available from Tuesday, October 1, 2019.

Alcohol

Sake
- Autumn Only [ from October to November ] -
Hakurakusei, Junmai Daiginjo [Hiyaoroshi] 180 ml
[Brewery]
Niizawa Jozoten, Miyagi Prefecture

A brewery collective led by international sake award-winner Nanami Watanabe in pursuit of the Hakurakusei brand founder’s goal of crafting the ultimate sake to accompany dinner. A perfect drink to enjoy with your meal.
Red wine

2018 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
Sparkling Wine
[ White wine type ]
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
  • Other alcohol
  • Beer
  • Whiskey
  • Cider


Soft drinks

  • Hot
  • Green Tea
  • Herbal Tea
  • Tea
  • Coffee
  • Cold
  • Black Oolong Tea
  • Apple Juice
  • Diet Cola
  • Mineral Water

Drink Menu
“Hokuriku Shinkansen” Close

*Menu available from Tuesday, October 1, 2019.

Alcohol

Sake
- Autumn Only [ from October to November ] -
Tengumai, Junmai Daiginjo 50 [akiagari] 180 ml
[Brewery]
Shata Shuzo, Ishikawa Prefecture

This sake is produced under the leadership of Kenji Okada, the top pupil of sake brewer Saburo Naka, who won the Contemporary Master Craftsman award. A relatively light flavor with a low degree of maturation. Boasts a light taste and clean acidity that make it very easy to drink.
Red wine

2018 Merlot, Izutsu Wine
[Brewery]
Izutsu Wine, Shiojiri City, Nagano Prefecture

The exceptional ruby color contains hints of black tones mixed in. Enjoy the herbal bouquet and fruity sweetness of this wine. A light to medium body red wine.
Sparkling Wine
[ White wine type ]
Yoshi Sparkling Chardonnay
[Brewery]
Takahata Winery, Higashiokitama District, Yamagata Prefecture

This dry sparkling wine has a refreshing bouquet with crisp acidity and delicate carbonation for a clean taste.
*Our white wine is sparkling.
  • Other alcohol
  • Beer
  • Whiskey
  • Plum wine sparkling


Soft drinks

  • Hot
  • Green Tea
  • Herbal Tea
  • Tea
  • Coffee
  • Cold
  • Black Oolong Tea
  • Apple Juice
  • Diet Cola
  • Mineral Water

Tea cakes

We offer chagashi confections made with ingredients from along the route by Hitoshi Iwasaki, who serves as an executive chef for TRAIN SUITE Shiki-shima and NIPPON HOTEL’s HOTEL METROPOLITAN EDMONT.
*Differs for "Gran Class (No Beverage and Snack Service)" trains

Amenities

Slippers, blankets, shoehorns, eye masks and other amenities are available to ensure you spend your time on board in comfort.
We also offer newspapers, magazines, timetables, etc.

Information for “Gran Class (No Beverage and Snack Service)” trains

In order to make the calm and refined premium cabin space readily available, “Gran Class (No Beverage and Snack Service)” trains offer seating only. These trains do not have a Gran Class Attendant on board and do not offer snack, drink or oshibori towel service, etc.

Applicable trains

Tohoku and Hokkaido Shinkansen (Series E5 and H5)

  • All “Nasuno” trains
  • All “Hayabusa”, “Hayate” and “Yamabiko” trains departing from Tokyo and bound for Sendai or departing from Sendai and bound for Tokyo*
  • “Hayabusa 95, 96” trains operating between Sendai and Shin-Hakodate-Hokuto
  • “Hayate 93, 98” trains operating between Morioka and Shin-Hakodate-Hokuto
  • “Hayate 91, 100” trains operating between Shin-Aomori and Shin-Hakodate-Hokuto
  • Some special trains

Hokuriku Shinkansen(Series E7 and W7)and Joetsu Shinkansen(Series E7)

  • [Hokuriku Shinkansen] All “Asama” trains
  • [Hokuriku Shinkansen] “Hakutaka 590, 591” trains operating between Nagano and Kanazawa
  • [Joetsu Shinkansen] All Series E7 Joetsu Shinkansen providing “Toki” and “Tanigawa” train service
  • See the most recent timetable for information on special trains.

About amenities, on-board sales, etc.

  • A blanket is available in the hat rack in the cabin.
     *Please refrain from taking the blanket with you when you leave.
  • Shoehorns, eye masks, etc., are not available.
  • On-board sales are not offered on some trains. Check the timetable, or listen for crew announcements on the train for the availability of on-board sales.
  • Please be advised that attendants and on-board sales are not available, even if you press the attendant call button on your seat.

Attendant call button

How to distinguish “Gran Class (No Beverage and Snack Service)” trains

Look for the Gran Class icon indicated on the JR timetable to check for service availability.

Gran Class(with Beverage and Snack Service)

On-board service (snack, drink, oshibori towel service, etc.) is available.

Gran Class (No Beverage and Snack Service)

There is no Gran Class Attendant on board and service such as snacks, drinks and oshibori towel service are not available.
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