CSR Report 2016

The CSR Report 2016 sets forth various initiatives being taken in the JR East Japan Group. It is published for the purpose of providing an accurate and simple description of these initiatives as well as promoting communication with our diverse stakeholders.

This report presents activities and progress in line with the JR East Group Management Vision V - Ever Onward.

While our desire remains to offer as much information as possible related to the safety, society, and environment, the report itself focuses in particular on areas where there have been notable changes.

For more information on the overall activities of the JR East Group, please go to our website.

This report has been written in accordance with the Core option of GRI's G4 Sustainability Reporting Guidelines.

Furthermore, this report serves as a safety report required to be publicly announced by the Railway Business Act.

CSR Report 2016
Titles Size Download
All pages 12.49MB PDF
CSR Report 2016
Titles Size Download
Cover 571KB PDF
Contents 77KB PDF
Group Philosophy / Basic Principles / Corporate Profile / Editorial Policy 126KB PDF
Top Message 116KB PDF
JR East Group Management Vision V - Ever Onward - 552KB PDF
GRI Content Index (General Standard Disclosures) 142KB PDF
Materiality (material aspects) and Key CSR Activities of the JR East Group 156KB PDF
GRI Content Index (Specific Standard Disclosures) 131KB PDF
JR East Stakeholders 129KB PDF
··· Safety ···
Our fundamental concept of safety 498KB PDF
JR East's safety management organization 282KB PDF
Current safety record of JR East 507KB PDF
Efforts to further improve safety levels 2.35MB PDF
« Special Topic 1 »
Aiming to "Raise Safe and Reliable Transport to the Next Level"
2.35MB PDF
··· Society ···
Relationship with Customers 1.52MB PDF
« Special Topic 2 »
Promoting Strategy to Attract Foreign Visitors
1.52MB PDF
Relationship with Society 1.94MB PDF
« Special Topic 3 »
For Regional Revitalization ~"Oyatsu TIMES"~
1.94MB PDF
Relationship with Employees 581KB PDF
« Special Topic 4 »
Employee Development Initiatives
··· Environment ···
Basic Concept for Ecology Promotional Activities 241KB PDF
Environmental goal management and progress to date 1.73MB PDF
« Special Topic 5 »
Opening Up a New Era through Technological Innovation
1.73MB PDF
Other activities related to the environment 1.43MB PDF
··· CSR ···
CSR Management 162KB PDF
Compliance 146KB PDF
Independent Assurance Report (website version) 270KB PDF
Summary from General Manager of the Management Planning Department 135KB PDF
History of JR East Group's environmental and social activities 200KB PDF
Service Area 213KB PDF
Businesses Outline of the JR East Group 421KB PDF
Management Information 464KB PDF
Consolidated Financial Statements for Fiscal 2016 132KB PDF
Organization 180KB PDF
Personnel-related data 179KB PDF
Back cover 510KB PDF