Sustainability Strategies

• Basic Approach of Sustainability

• Group Management Policies and Strategies for Sustainability in FY2027.3

• Promotion Structure

• Material issues Identification Process and Revisions

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To improve and strengthen group governance, we will work to foster a sound corporate culture, establish the necessary structures and rules, and stimulate communication, thereby ensuring compliance and further solidifying the trust that forms the foundation of all our businesses.

• As a guiding principle for Group employees’ actions in ensuring compliance, establish the “JR East Group’s ‘Determination and Commitment’” and promote its widespread adoption throughout the Group
• Create workplaces with a high level of psychological safety and strengthen internal controls within the Group
• Refine mechanisms to encourage bold challenges and realize the growth of Group employees

We aim to realize a decarbonized society by steadily advancing the Zero Carbon Challenge 2050 through measures such as promoting further energy savings in facilities, including the conversion of lighting to LED, and accelerating the utilization of clean energy such as hydrogen.

• Formulate a decarbonization action plan and steadily advance measures toward the targets for FY2031.3 and FY2036.3
• Aim for the start of commercial operation of the hydrogen hybrid train HYBARI by March 31, 2028 with a view to the future utilization of clean energy
• Ensure reliable response to new systems, including emissions trading systems and sustainability information disclosure under SSBJ standards

In collaboration with local communities, we aim to realize an inclusive society by promoting corporate sports and supporting para sports.

• Strengthen initiatives toward the realization of an inclusive society through sign language classes held by employees and other activities
• Contribute to the revitalization of local communities through the promotion of corporate sports

As we position sustainability as an important policy of Group management, we have established the Sustainability Strategy Committee, which is chaired by the president and CEO, as the management system for implementing sustainability strategies. In FY2027.3, we revised the regulations of the Sustainability Strategy Committee with the aim of further enriching related discussions.

Key Points of the Revision

• Strengthen the function under which the Sustainability Strategy Committee reports to the Board of Directors and the Board of Directors oversees discussions
• Expand the related officers attending the Sustainability Strategy Committee and broaden the scope of discussions

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To further promote the Group’s sustainability management, we have assigned Sustainability Promotion Officers to all regional headquarters and Group companies, including Group companies, and are advancing initiatives aimed at solving regional issues.
In addition, through “Sustainavi,” which introduces initiatives led primarily by frontline employees, we share the thoughts and challenges of employees addressing regional issues, thereby promoting the sharing and adoption of the vision for sustainability management that the Group strives to achieve.

To realize our purpose (Group Philosophy) and vision (Group Management Vision “To the Next Stage” 2034), we have identified six material issues. The status of these material issues is analyzed each year based on environmental changes, and the Sustainability Strategy Committee considers whether further revision of the issues is necessary.

In light of the announcement of the Group Management Vision “To the Next Stage” 2034, we conducted a review of the social value and economic value that the material issues aim to create.
Furthermore, based on environmental changes such as the series of scandals that occurred within the Group from 2025 through 2026, a series of transportation issues, and the company-wide organizational changes implemented in 2026, we firmly reaffirm that the foundation of all businesses is the trust generated through stable and appropriate business operations ensured by compliance.
Based on this recognition, with regard to the corporate value that each business aims to achieve, from the perspective of being a sound Group trusted by society, we have verified the achievement status and appropriateness of KPIs for each material issue and then discussed and reviewed these matters at the Sustainability Strategy Committee.

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