Sustainability Strategies
Basic Approach of Sustainability
At the JR East Group, we position sustainability as a key policy of Group management as we
pursue business activities aimed at realizing the Group philosophy of providing enriched lifestyles for
all people.
By implementing our initiatives to address Material issues through these business activities,
we aim to create new lifestyle transformation (LX) value and deliver “security” and “excitement” to
generate social and economic values.
The profits we earn from our business activities not only provide returns for our stakeholders
but are also deployed to drive the further growth of the Group. Through this cycle of creation and
growth, we aim to be a highly aspirational corporate group that pursues business management that
is “good for all”.
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Sustainability Strategies
The JR East Group’s social environment and markets are undergoing
significant change amid population decline and the aging society, as
well as changes in mobility needs and lifestyles accelerated by the
COVID-19 pandemic.
In addition to advancing daily initiatives rooted in local
communities, we have established specific Material issues (material
issues). By integrating and linking Mobility and Lifestyle Solutions, we
will pursue Group-wide sustainability management.
We will build a framework to enable all our employees to
understand the significance of promoting sustainability and
consistently engage with autonomy in daily activities based on the
Group’s six priority issues (Material issues), so that all our stakeholders
can feel “security” and “excitement” in the long term.
Initiatives to be Implemented in FY2026.3
In FY2026.3, we have set CO2 emissions reduction targets for each
business unit.
In addition, we are striving to reduce climate change
risk through the strategic promotion of Zero Carbon Challenge 2050.
We will also use the 25th Summer Deaflympics Tokyo 2025 as an
opportunity to achieve a more inclusive society, and we are working to
increase trust in management by improving and strengthening Group
governance and implementing measures to prevent, mitigate, and
remedy the risk of human rights violations.
Promotion Structure
With respect to the management system for implementing sustainability strategies, the Sustainability Strategy Committee, which is chaired by the president and CEO, has been established to set and promote the Group’s basic policies and other measures with a view to addressing various social issues and realizing a sustainable society.
Promotion Structure
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Material issues Identification Process and Revisions
Material issues Identification Process
To realize our purpose (Group Philosophy) and vision (Group Management Vision “To the Next Stage” 2034), we have identified six material issues. The status of these material issues is analyzed each year based on environmental changes, and the Sustainability Strategy Committee considers whether further revision of the issues is necessary.
Material issues Revisions
From FY2025.3 to FY2026.3, we established a new Group Philosophy and Group Management Vision, as well as changing the organization to improve the level of safety and service quality Group-wide. The Integrated Report Review Subcommittee verified these environmental changes and discussed revising one of the material issues from “Providing Society with Safe, Reliable Infrastructure” to “Realizing a Safe and Secure Society.” After confirming the appropriateness of this revision with the Corporate Planning Committee and the Sustainability Strategy Committee, we decided to implement the change.
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