Ticketing
When boarding a train in Japan, a ticket must be purchased. Here we introduce some useful guides for ticket types, how to purchase tickets and other useful information for using JR EAST trains.

Types of Tickets
Shinkansen, limited express and a number of other ticket types are explained.
詳細

Purchasing Tickets
This guide provides information about purchasing tickets.
詳細

How to Read Tickets
This guide provides information about reading tickets.
詳細

Ticket Exchange and Refund Policy
This guide provides information about ticket exchanges and refunds.
詳細

At the Station
This guide provides information about using ticket gates.
詳細

JR-EAST Train Reservation
This guide provides information on making reservations for Shinkansen and trunk line limited express reserved seats (Ordinary Cars, Green Cars, GranClass) within the JR EAST service area.
詳細
JR-EAST Train Information
From Narita Airport Station to Tokyo Station
An easy way to buy an IC Special Pass
How to use a Passport Reader
As of June 2021