Before Your First Trip on JR

Tips for Riding Trains

Basic ticket information

Getting Help

Travel Service Centers & Accessibility

English, Chinese, and Korean-speaking staff members
are ready to help with tickets and sightseeing information.

Station Maps / Timetables

Station Maps

You can find maps of most JR EAST stations online.
Timetables

You can check the timetables for major JR EAST stations online.
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IC Cards

What’s a Suica?

Learn about the types of Suica and the convenient ways to use them.

Answers to your questions about the train!
JR East Q&A

Safe and Comfortable Travel

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Before Your First Trip on JR