2026/7/1

Notice: As of 18:00 PM on July 1

July 1 (JST), some users experienced difficulties launching Welcome Suica Mobile app and topping up.
The issue has now been resolved, and the service is currently operating normally.

■Available Services
・Use of charged balance and previously purchased a Pass
・Top up from the Welcome Suica Mobile app or Wallet app.
・Purchase of Suica Green Car Tickets
・Purchase of a Pass
・Receiving/restoring a Suica in the Wallet app (reissue/resetup)
・Device change, reissue, and membership cancellation (account closure)

We sincerely apologize for any inconvenience caused.
For more information, click here.