The Welcome Suica Mobile app for iOS
allows users to issue and top-up Suica.
Suica is a prepaid form of electronic money that
can be used for trains, buses, shopping and more!
When you're ready to travel Japan, set up your Suica*, and it's valid for 180 days!*App download and Suica top-up features are restricted by law in some countries.
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Download the app before your trip
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Agree to the terms and conditions
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Set up your
secret keyword
*Used to make inquiries.
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Turn on Location Information
*Used to determine if value can be added.
*Laws and regulations in some countries may not allow you to set up and add value on the app until after arriving in Japan.
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Once issued,
your Suica is valid
for 180 days
Don't want to wait in line at
the machines to get your Suica?
Skip the lines!
Download the app
and issue Suica!
Forgot to bring
cash to top-up your Suica?
Go cashless!
Top-up your Suica
with Apple Pay!
Don't want to go to the ticket
office to buy a Shinkansen ticket?
Skip the ticket office!
Use the app for
non-reserved seats on
Shinkansen in
JR EAST area!
Can't find the info
you need for your trip?
No need to search online!
Find information
on sightseeing and
train operation!
Must be 13 yrs+ to use the app. App is only compatible with Apple Pay supported devices.Some versions of iOS and watchOS are not supported. App download and Suica top-up features are restricted by law in some countries. Images are for illustrative purposes only. Actual screenshots are subject to change. Apple and Apple Pay are registered trademarks of Apple Inc. in the U.S. and other countries. The remaining balance will not be refunded and will expire at the end of the validity period which is 180days from the date of issue. Remaining balance on the app is non-refundable. Information is current as of September 2024.