Important Notice

  • From March 27, 2025, Welcome Suica will be sold at the following locations.

    In principle, only one Welcome Suica can be sold to each individual.

    • ・ JR EAST Travel Service Center
      Narita Airport Terminal 1 Station, Narita Airport Terminal 2・3 Station, Haneda Airport Terminal 3 Station, Tokyo, Shibuya, Shinjuku, Ikebukuro, Ueno, Yokohama, Sendai
    • ・ Welcome Suica vending machine
      Narita Airport Terminal 1 Station, Narita Airport Terminal 2・3 Station, Haneda Airport Terminal 3 Station
    • ・ JAPAN RAIL CAFÉ TOKYO
    • ・ TAKANAWA GATEWAY Travel Service Center

    We apologize for the inconvenience and appreciate your understanding.

  • You can check disaster information from here (Japan Tourism Agency)
    http://www.jreast.co.jp/e/pdf/disaster_e.pdf

[Notice for Passengers Traveling Between Tokyo and Yamagata/Shinjō]

Due to a vehicle malfunction involving the E8 series, most Yamagata Shinkansen trains (between Tokyo and Yamagata/Shinjō) are operating with a transfer at Fukushima Station, except for a limited number of direct services.

Passengers traveling on the Yamagata Shinkansen (Tokyo ⇔ Yamagata/Shinjō) are kindly requested to transfer at Fukushima Station.

This operational adjustment will continue at least through July, and further updates regarding service in August and beyond will be announced separately.

We sincerely apologize for the inconvenience caused to our passengers.

Additionally, we have increased the number of “Yamabiko” services operating with 17 cars. For southbound trains (toward Fukushima), cars 11 to 17 offer convenient access for transferring to the “Tsubasa” service at Fukushima Station.

For details on how to transfer at Fukushima Station, please refer to the following guide.

[Transfer Information at Fukushima Station]


Starting Saturday, July 19, the number of direct trains operating between Tokyo and Yamagata/Shinjō without the need for transfers will be increased to three round trips per day. Additionally, all “Tsubasa” services will depart from and arrive at Shinkansen platforms, eliminating the inconvenience for passengers who previously had to transfer from conventional line platforms.

Please note that from July 19 onward, there will also be some changes to the “Tsubasa” services that turn back at Fukushima Station, as well as the connecting “Yamabiko” services.

The operation schedule through July 21 has been announced.

For details on the operation plans of the “Tsubasa” and connecting “Yamabiko” services for each day, please refer to the links for the respective dates below.

Note: Cars 11 to 17 of some 17-car “Yamabiko” trains are reserved seating.


Reserved seat tickets for the “Tsubasa” services and some “Yamabiko” services operating through Monday, July 21 are now available for purchase.

The operation schedule from Tuesday, July 22 onward is scheduled to be announced around Thursday, July 17.


【使用东京方向⇔山形・新庄方向的新干线旅客须知】


由於E8系車輛故障,山形新幹線(東京方向⇔山形・新庄方向)除部分直達列車外,改為在福島站折返運行。
因此,搭乘山形新幹線(東京⇔山形・新庄方向)的乘客,請在福島站進行換乘。
此項措施將至少持續至7月,8月以後的運行安排將另行通知。
對於因此給您帶來的不便與困擾,我們深表歉意。
此外,我們已增開17節編組的「やまびこ」號列車。
若搭乘下行列車,建議使用第11~17號車廂,這樣在福島站換乘下行「つばさ」號將更加方便。
請點擊以下連結查看福島站的換乘方式。

此外,自7月19日(星期六)起,東京⇔山形・新庄方向的直達列車將擴增至每日3個往返班次,乘客可無需換乘直接搭乘。
同時,所有「つばさ」號列車將改為在新幹線月台發車與到達,以解決需從在來線月台換乘的不便。
請注意,自7月19日(星期六)起,於福島站折返運行的「つばさ」號列車及其接續的「やまびこ」號列車的部分班次也將有所變更,敬請留意。
目前已公布至7月21日為止的運行計畫。
關於每日「つばさ」號及其接續的「やまびこ」號的詳細運行安排,請參閱以下日期的連結。
※部分17節編組的「やまびこ」號列車的第11~17號車廂為指定座位。


此外,截至7月21日(星期一)止,「つばさ」號以及部分「やまびこ」號列車的追加指定座位車票正在販售中。

關於7月22日(星期二)以後的運行計畫,預計將於7月17日(星期四)左右公布。

請在此查看新幹線的運行信息。

【使用京方向⇔山形・新庄方向的新干线旅客知】


由于E8系列车辆故障,山形新干线(东京方向⇔山形・新庄方向)除部分直达列车外,实行在福岛站折返运行。
因此,乘坐山形新干线(东京⇔山形・新庄方向)的乘客请在福岛站换乘。
此项调整将至少持续至7月,关于8月以后的运行安排将另行通知。
对于由此给您带来的不便与困扰,我们深表歉意。
此外,我们已增加了17节编组的“Yamabiko(やまびこ)”号列车。
乘坐下行列车时,建议使用第11~17号车厢,这样在福岛站换乘下行“Tsubasa(つばさ)”号将更加方便。
请点击以下链接查看福岛站的换乘方法。

>关于福岛站的换乘方式


此外,从7月19日(星期六)起,东京⇔山形・新庄方向的直达列车将增至每天3个往返班次,无需换乘即可使用。
同时,所有“Tsubasa(つばさ)”号列车将改为在新干线站台发车和到达,以解决此前需要从在来线站台换乘的不便。
请注意,从7月19日(星期六)起,福岛站折返运行的“Tsubasa”号列车以及连接的“Yamabiko(やまびこ)”号列车的部分运行也将有所变更。
目前已公布截至7月21日的运行计划。
关于每天“Tsubasa”号及其连接的“Yamabiko”号的详细运行安排,请参阅以下日期的链接。
※部分17节编组的“Yamabiko”号列车的第11~17号车厢为指定席。

7月12日(星期六) >7月13日(星期日) 7月14日(星期一)

7月15日(星期二) >7月16日(星期三) 7月17日(星期四)

7月18日(星期五) >7月19日(星期六) 7月20日(星期日)

7月21日(星期一)


此外,截至7月21日(星期一),“Tsubasa(つばさ)”号以及部分“Yamabiko(やまびこ)”号列车的追加指定席车票正在发售中。

关于7月22日(星期二)以后的运行计划,预计将于7月17日(星期四)左右公布。


【도쿄 방면⇔야마가타・신조 방면을 이용하시는 고객님께 안내 말씀】

 

E8 차량 고장으로 인해 야마가타 신칸센은 일부(도쿄야마가타신조 방면) 직통 열차를 제외하고, 후쿠시마역에서 야마가타신조 방면으로 회차 운행을 실시하고 있습니다.

따라서 야마가타 신칸센(도쿄야마가타신조 방면) 이용하시는 승객께서는 후쿠시마역에서 환승해 주시기 바랍니다.

조치는 적어도 7 중에는 계속되며, 8 이후의 대응에 대해서는 추후 안내드릴 예정입니다.

이용에 불편을 드려 대단히 죄송합니다.

또한, 17 편성의야마비코호를 증편하였으므로, 하행 열차의 경우 11~17호차를 이용하시면 후쿠시마역에서 하행츠바사호로의 환승이 편리합니다.

후쿠시마역에서의 환승 방법은 여기를 확인해 주세요.


후쿠시마역에서의 환승 안내


또한, 7 19()부터는 도쿄야마가타신조 방면을 환승 없이 이용할 있는 직통 열차가 하루 3 왕복으로 확대됩니다.

아울러, 모든츠바사호는 신칸센 승강장에서 발착하게 되어, 기존에 재래선 승강장에서 환승해야 했던 승객들의 불편이 해소됩니다.

7 19() 이후에는 후쿠시마역에서 회차 운행하는츠바사 연결되는야마비코호의 일부 운행도 변경되므로 주의해 주시기 바랍니다.

7 21일까지의 운행 계획이 공지되어 있습니다.

날짜별츠바사 연결되는야마비코호의 상세 운행 계획은 아래 날짜별 링크를 참고해 주시기 바랍니다.

일부 17 편성야마비코호의 11~17호차는 지정석입니다.

 

7 21()까지 운행되는츠바사 일부야마비코호에 추가된 지정석 승차권이 판매 중입니다.

7 22() 이후의 운행 계획에 대해서는 7 17()경에 안내드릴 예정입니다.

>신칸센 지역의 운전 상황은 이쪽을 확인해 주세요. 


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