Important Notice

  • From March 27, 2025, Welcome Suica will be sold at the following locations.

    In principle, only one Welcome Suica can be sold to each individual.

    • ・ JR EAST Travel Service Center
      Narita Airport Terminal 1 Station, Narita Airport Terminal 2・3 Station, Haneda Airport Terminal 3 Station, Tokyo, Shibuya, Shinjuku, Ikebukuro, Ueno, Yokohama, Sendai
    • ・ Welcome Suica vending machine
      Narita Airport Terminal 1 Station, Narita Airport Terminal 2・3 Station, Haneda Airport Terminal 3 Station
    • ・ JAPAN RAIL CAFÉ TOKYO
    • ・ TAKANAWA GATEWAY Travel Service Center

    We apologize for the inconvenience and appreciate your understanding.

  • You can check disaster information from here (Japan Tourism Agency)
    http://www.jreast.co.jp/e/pdf/disaster_e.pdf

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Convenient for travelers!

Suica /smart card

A convenient smart card that allows you to ride trains and buses and even shop with a single tap.

What's a Suica (IC Card)?
Suica Image Welcome Suica Image

JR TOKYO Wide Pass

An attractive low price! Shinkansen from Tokyo to Karuizawa,
and unlimited travel on trains to popular destinations including Lake Kawaguchiko, Kusatsu, Nikko, and Izu.

JR TOKYO Wide Pass
JR Tokyo Wide Pass map image

N'EX TOKYO Round Trip Ticket

Great for trips between Narita Airport and Tokyo, allows direct access to the city.

N'EX TOKYO Round Trip Ticket
TOKYO Round Trip Ticket Map Image