JR EAST Travel Service Center
& Other Services

At all Travel Service Centers
The following information is available:

Pass and Ticket-Related Information

  • Ticket purchase icon
    You can purchase JR tickets for Shinkansen, limited express trains, etc.
  • Purchase and exchange passes icon
    Purchase and exchange passes
  • Icon for exchanging passes and tickets reserved through Train Reservation
    JR-EAST Train Reservation
    Reserved passes and tickets can be exchanged
  • Icon for picking up passes reserved through a travel agency
    Pick up your pass booked through a travel agency

Tourist information related

  • Multilingual staff available on site icon
    Multilingual staff
     on site
  • Ticket and tourist information icon
    Ticket and tourist information

Other items

* Tōkyō Station, Shinjuku New South Exit only

  • Currency exchange icon Currency exchange available

* Tōkyō Station only

  • Luggage storage service icon Luggage storage service
  • Luggage delivery icon Luggage delivery
  • Prayer room icon Prayer room

Find the station name of the Travel Service Center

Airport to the Tokyo Metropolitan Area

Click on the station name of the Travel Service Center you would like to know more about.

Kanto and the surrounding area
Kanto and the surrounding area

*Only major routes listed

Other Areas

Eastern Japan Area

Aomori

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Akita

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Morioka

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Yamagata

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Sendai

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Fukushima

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Niigata

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Nagano

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Other Services

Train/Station Etiquette

Please check here for train and station etiquette.

How to "Hello Tokyo"
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