Sustainable ProcurementCommunication regarding Management Issues
We visit and investigate with about 30 business associates annually to discuss the supply chain and sustainable initiatives such as those supporting human rights and/or the environment.
Purpose of communication regarding management issues
Results of FY2023 survey
- Period:
- April 2023 – March 2024
- Companies:
- Selected from business associates outside of the JR East Group
- Number of visits:
- 30
※Number of Visits in FY2022 (ending March 2023):30

Content of Checks
Discussion is conducted with business associates to both share and resolve issues, mainly regarding the following:
- Sustainable initiatives (due diligence in human rights, carbon neutrality, others)
- Understanding of existing risks in the supply chain and policies for response (Understanding conditions in country of origin, how to be prepared for geopolitical risks, etc.)
- Penetration and awareness of initiatives related to human rights, the environment, among other areas, throughout the supply chain(supply chain Penetration rate)
- Initiatives to upgrade safety, technical capability, quality, cost, delivery and post-sales service
- Internal systems and initiatives regarding legal compliance and social responsibility
Initiatives for the future
We will continue to conduct discussions throughout the fiscal year for 2024 (ending March 2025), working with our business associates to achieve a more sustainable society.
(As of July 2024)