Train

Staff of Shiki-shima

On your Train Suite Shiki-shima journey, you will be accompanied by numerous crew members who are here to make your journey more comfortable.
Here you can find out more about your train crew and the staff who carry out preparations for your journey, meet you and see you off at each destination and provide other support.

Train Crew

Your train crew will serve you your meals, provide housekeeping services such as making your bed and be your guide when you visit each destination.

Enjoy the very best of Japan's famous hospitality on Train Suite Shiki-shima.

Your train crew will provide you with the utmost care to make your luxury experience on Train Suite Shiki-shima even more relaxing.
Serving as a butler, your crew will welcome you like a member of their family, providing you with heartfelt service tailored to your preferences from the start of your journey to the very end.

Kitchen Crew

Like the train crew, our kitchen crew travel with you throughout your journey, from the time you depart Ueno to the time you return.

The kitchen crew assist the leading chefs from each region who will board the train to serve you delicious food from their respective regions.

Under the supervision of Executive Chef Shigeru Sato, the team will cook memorable meals for you each day to make your journey all the more enjoyable.

Conductor

Your conductors will oversee your journey on Train Suite Shiki-shima. They work in day and night shifts to help make your journey memorable.

Shortly after the train departs from Ueno Station, you will be greeted by your train crew and an announcement will be made by a conductor.
Your conductors are in charge of providing information about the route.
They'll tell you all about things you can see from your window, making your journey even more enjoyable.

They are also extremely knowledgeable about trains, so if you're a train enthusiast, feel free to chat with them at any time to hear their wealth of behind-the-scenes stories.

Shiki-shima Staff

There are many other staff members involved in work to make your journey run smoothly, including performing pre-departure inspections, loading your luggage and greeting you in each region.

There are many other staff members involved in work to make your journey run smoothly, including performing pre-departure inspections, loading your luggage and greeting you in each region.

In each region, you will be met by a station employee or bus driver who will take you on an enjoyable trip that exemplifies our concept of Shin-yu Tan-bo (Journeys to Discover Hidden Depth). Maintenance is carried out while you are enjoying Shinyu-Tanbo at each stop, to ensure the utmost safety throughout your journey.