Getting Started
Get started with Welcome Suica Mobile
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Click here for details on devices compatiable with Welcome Suica Mobile Open in a new windowPrepare a compatible device
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Download the Welcome Suica Mobile app
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The app is available in limited countries.
For more information, click here Opens in a new window -
User Registration
User registration requires setting a secret keyword. Please note that we cannot assist you if you forget your secret keyword.
This app does not collect personal information.
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Suica Issuance and Top-Up
Turn on Location Information
Suica issuance and top-up will not be available unless location services are enabled.
Laws and regulations in some countries may not allow you to set up and add value on the app until after arriving in Japan.
Express Card Settings
When using Suica on trains, if you set up the "Express Card" feature, you can pass through automatic ticket gates without the need for Touch ID/Face ID authentication (it can also be used for payments at some stores without Touch ID/Face ID).