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Purchasing Tickets
Reserved seat tickets can be purchased at JR Ticket Offices (Midori-no-madoguchi), Travel Service Centers (View Plaza) and JR EAST Travel Service Centers.
Tickets for medium/long-distance travel can be purchased from reserved seat ticket vending machines. Tickets for short-distance travel can be purchased from automatic ticket machines.
You can use your credit card at JR East Ticket Offices, Travel Service Centers and JR EAST Travel Service Centers.
JR Ticket Office (Midori-no-Madoguchi)
The JR Ticket Office (Midori-no-madoguchi) logo
Look for this logo.
Basic fare, Limited Express and reserved seat Green Car tickets for all Shinkansen and Limited Express trains throughout the country are sold at JR Ticket Offices.
JR EAST Travel Service Center
Look for this logo
In addition to tickets for JR lines and other tickets, various event tickets are also available at Travel Service Centers.
Traveler service centers for visitors to Japan:
Ticket Vending Machines
Tickets for shorter distances can be purchased from ticket vending machines.
These ticket vending machines provide purchase guides in multiple languages (English, Simplified Chinese, Traditional Chinese, and Korean).
1,000 yen, 2,000 yen, 5,000 yen and 10,000 yen bills can be used.
Switch screens (English - Japanese)
To purchase a ticket, please select the fare amount displayed that matches that of your destination.
Coin slot
Bill slot for 1,000 yen, 2,000 yen, 5,000 yen, and 10,000 yen bills
Change dispenser
Ticket dispenser
Multifunctional Ticket Vending Machines
Tickets for shorter distances can be purchased from multifunctional ticket vending machines.
These multifunctional ticket vending machines provide purchase guides in multiple languages (English, Simplified Chinese, Traditional Chinese, and Korean).
1,000 yen, 2,000 yen, 5,000 yen and 10,000 yen bills can be used.
Switch screens (English - Japanese)
To purchase a ticket, please select the fare amount displayed that matches that of your destination.
Coin slot
Bill slot for 1,000 yen, 2,000 yen, 5,000 yen, and 10,000 yen bills
Change dispenser
Ticket dispenser
Reserved Seat Ticket Vending Machine
Tickets for medium/long-distance travel can be purchased from reserved seat ticket vending machines.
These reserved seat ticket vending machines provide purchase guides in multiple languages (English, Simplified Chinese, Traditional Chinese, and Korean).
1,000 yen, 2,000 yen, 5,000 yen and 10,000 yen bills can be used.
Credit cards can also be used.
Switch screens (English - Japanese)
To purchase a ticket, please select the fare amount displayed that matches that of your destination.
Coin slot
Bill slot for 1,000 yen, 2,000 yen, 5,000 yen, and 10,000 yen bills
Change dispenser
Ticket dispenser
- Types of Tickets
- Purchasing Tickets
- How to Read Tickets
Current as of March 2021