JR-EAST Train Reservation Members Only No physical ticket needed!

Shinkansen e-ticket /
Express Train e-ticket (basic fare required)

This service allows you to reserve an e-ticket in advance and board the Shinkansen or limited express trains without the need to use a ticket counter or ticket machine.

For Shinkansen passengers

Shinkansen e-ticket

Passengers using the Narita Express or traveling toward Matsumoto and Kawaguchiko

Express Train e-ticket(basic fare required)

What is a Shinkansen e-ticket?

Shinkansen e-ticket is a convenient ticketless service (no need to print a ticket) that allows you to reserve a ticket online (JR-EAST Train Reservation in a new window) and link it to your transportation IC card such as Suica when boarding the Shinkansen, without having to buy a ticket at the station. It is also convenient for using reserved seat.

  • Convenient and ticketless!
    There is no need to receive a physical ticket; you can board the train simply by tapping the transportation IC card linked to the Shinkansen e-ticket.
  • Reserve and ride immediately!
    Since it’s ticketless, there’s no need to stop by ticket counters or machines.

How to use a Shinkansen e-ticket

Purchase tickets

  • Register for JR-EAST Train Reservation (opens in a new window)​

    JR-EAST Train ReservationOpens in a new window

  • Ticket reservation: Select the date, time, train, facilities, and seat.

  • Link IC card: Register your reserved seat information on your transportation IC card (e.g., Suica, PASMO).

    *Please prepare a transportation IC card for each person. One transportation IC card is required per person.

Ride

  • Board the Shinkansen by simply tapping your transportation IC card at the automatic ticket gate machine.

    *Please use the seat you reserved.

What you need to use a Shinkansen e-ticket

The following two items are required to use a Shinkansen e-ticket.

Things you need for boarding
Starting in October 2025, you will be able to apply for a Shinkansen e-ticket via Welcome Suica Mobile!
Easier than ever with transportation IC card automatically linked.

About the Express Train e-ticket (basic fare required)​ ​

Express Train e-ticket (basic fare required) is a convenient ticketless service (no need to print a ticket) that allows you to reserve a ticket online (JR-EAST Train Reservation in a new window) and board a conventional express train (some trains are eligible) without having to buy a ticket at the station.

* This product is for super (limited) express train tickets only. A separate transportation IC card or ticket is required to board the train.

  • Convenient and ticketless!
    Paper tickets are not required. If you use a transportation IC card, both basic fare tickets and super (limited) express tickets can be used without issuing physical tickets.
  • Reserve and ride immediately!
    Since it’s ticketless, there’s no need to stop by ticket counters or machines.
Trains covered by the service
Narita Express, Azusa, Kaiji, and Fuji Excursion (as of August 28, 2025)

How to use the Express Train e-ticket (basic fare required)​ ​

Purchase tickets
Ride

  • At the ticket gate, tap your IC card on the designated card reader or insert your physical ticket. Then, take your reserved seat.

    (Super (limited) express train tickets are ticketless, so no physical ticket is required.)

What you need to use the Express Train e-ticket (basic fare required)​ ​

To use the express train e-ticket, you must register as a member of JR-EAST Train Reservation (opens in a new window).

* This product is for super (limited) express train tickets only. A separate transportation IC card or ticket is required to board the train.

Also, with a transportation IC card (Suica, PASMO, etc.), you can pass through the ticket gates with just a tap, making it even more convenient.

Suica
Welcome Suica
Things you need for boarding
Starting in October 2025, you will be able to apply for the Express Train e-ticket (basic fare required) via Welcome Suica Mobile!

Things you need for boarding

Here are the necessary tickets etc. for boarding when reserving a Shinkansen e-ticket or express train e-ticket.

You can scroll the table horizontally.

Train Lineup Types of boarding methods / Boarding options Name of trains examples
Shinkansen Shinkansen

* Basic Fare and Express train tickets are required

 Shinkansen e-ticket

e.g. Hayabusa (Tohoku Shinkansen)
Ticket to be issued at the ticket machine (Paper ticket)
Local (Conventional Lines) Limited Express Train (All seats need reservation)
  • * Fewer stops
  • * Basic Fare and Express train tickets are required
  • * Seat reservation is required
 Express Train e-ticket (basic fare required)

e.g. Narita Express, Azusa
Ticket to be issued at the ticket machine (Paper ticket)
Limited Express Train (Some seats are available without reservation)
  • * Fewer stops
  • * Basic Fare and Express train tickets are required
 Express Train e-ticket (basic fare required)

eg. Shirayuki Express (Niigata area)
Ticket to be issued at the ticket machine (Paper ticket)
Local (Rapid)

* Basic fare is required

 IC card such as Suica, Pasmo or Welcome Suica Mobile (Paper ticket is available too)

e.g. Sobu Line (Rapid)
Local

* Basic fare is required

 IC card such as Suica, Pasmo or Welcome Suica Mobile (Paper ticket is available too)

e.g. Yamanote Line