Learning from Accidents

In addition to textbook study, the program enhances professionalism and fosters independent safety awareness by allowing participants to experience the impact of accidents and their social responsibility through exhibits, videos, and slides.
The Accident History Exhibition Hall (Main Building) presents 34 major accidents and approximately 80 related incidents, helping visitors understand the causes of accidents and the countermeasures taken. Visitors can also hear firsthand accounts and messages from those involved in accident response, which deepens their understanding of accident prevention and safety strategies.

The actual train that derailed at Kawasaki Station on the Keihin-Tohoku Line in February 2014, along with the construction vehicle involved in the collision, are on display to recreate the accident. Employees can view the train’s interior to experience the impact of the accident firsthand. This exhibit encourages all employees, regardless of their role, to reflect on the causes of the accident, consider its relevance to their own work, and engage in deeper learning beyond the scope of railway construction.

On February 23, 2014, construction was underway on the tracks at Kawasaki Station. Under normal circumstances, staff would implement a track closure after confirming no trains are present before then placing a construction vehicle on the track. However, the vehicle was placed on the track before the closure was carried out, and an out-of-service Keihin-Tohoku Line train approached and collided with it. The lead car (car number 10) derailed and overturned to the left, while the second car (car number 9) tilted to the left after derailing, injuring two crew members. As the train was out of service, there were no passengers on board.

This facility opened in April 2014 to allow employees to see firsthand the actual train cars involved in accidents and disasters, helping them deeply reflect on these events and to encourage them to take practical steps to prevent accidents and minimize the impact of accidents or disasters when they occur. It features actual train cars involved in past incidents, including a Shinkansen derailed in the Chuetsu Earthquake (October 2004), a train derailed on the Uetsu Main Line (December 2005), and a train struck by the tsunami during the Great East Japan Earthquake (March 2011).

• Group Safety Plan
• Our Fundamental Concept of Safety
• How We Organize Safety Management
• Efforts to Further Improve Safety Levels
• Improvement of Transportation Service Quality
• Current Safety Record of JR East