Sustainable Procurement Survey | Communication with Possible Business Partners | Sustainable Procurement | Respect for Human Rights | Improving Confidence in Management | Sustainability

The Purpose of This Survey

The JR East Group has established a Group Procurement Policy and other guidelines as standards of conduct for procurement, and the socially and environmentally responsible procurement methods used across our supply chain are based on these policies.
We strive to understand our business partners’ current status through open communication and via sustainable procurement surveys, which were updated in FY2021.3 and cover themes such as corporate governance, human rights and labor, and the environment (green procurement).

Survey Topics

To better understand our business partners’ efforts toward sustainable procurement, we conduct regular surveys covering the following seven themes (with 57 questions in total).
The themes are based on international standards related to human rights and the environment, including the United Nations’ Universal Declaration of Human Rights, Ten Principles of the UN Global Compact, and Guiding Principles on Business and Human Rights, as well as the International Labour Organization’s Core Labour Standards and the Organisation for Economic Co-operation and Development’s Guidelines for Multinational Enterprises.
These survey themes also correspond to the specific initiatives outlined in the JR East Group Procurement Policy and Requests to Our Business Partners. The Group is working on the themes below together with both our domestic and overseas business partners.

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Survey themes and chief initiatives
Ⅰ．Corporate governance in relation to CSR	How CSR is promoted Business Continuity Plan (BCP) Internal whistleblowing framework Dissemination of information regarding CSR
II. Human rights and labor	Basic stance on human rights Basic stance on labor practices Prohibiting discrimination in employment (in terms of race, nationality, disability, etc.) Equal opportunity for employees (in terms of race, nationality, disability, etc.) Prohibiting inhumane treatment (abuse, corporal punishment, harassment, etc.) Appropriate wage payment (legal minimum wage in country or region of operations, etc.) Fair adjustment of working hours, holidays, paid holidays, etc. Prohibiting forced labor Prohibiting child labor Respect for religious and other traditions, customs, etc. of the countries and regions in which the JRE Group operates Safe and sanitary work environment with proper health management for employees
III. Environment	Basic principles and policies regarding environmental conservation Management of chemical substances Establishment of environmental management system (with established targets for resources (i.e., raw materials, water, and others) and greenhouse gas emissions, as well as a system for initiatives in resource and energy conservation, recycling, and emissions reduction, among others) Environmental assessment and risk management (regarding product lifecycle management, including purchase of materials and parts, manufacturing process, logistics, product use, and disposal) Initiatives promoting biodiversity Employee education on environmental conservation
IV. Fair corporate practices	Basic stance on fair corporate practices Preventing exchange of inappropriate benefits among customers, business associates and other stakeholders Rejecting relations with anti-social forces and/or organizations Preventing unauthorized use of third-party intellectual property and illegal copying of copyrighted works Liaison for external inquiries and complaints
V. Quality and safety issues	Basic stance regarding quality and safety of products and services Guarantee for quality and safety of products and services
VI. Information security	Basic stance on information security
VII. Penetration/awareness of initiatives related to human rights, environmental and other issues throughout the supply chain	Basic stance on supply chain Using raw materials not involved in conflicts, crimes, or human rights issues (initiatives in regard to conflict minerals) Environmental conservation (initiatives taken in consideration of the global environment)

Past survey results

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	FY2026.3	FY2025.3	FY2024.3	FY2023.3
Number of companies that responded to the survey	1,256	1,254	1,187	1,386

FY2025.3 survey results

I. CSR-related corporate governance: 83.7% (+0.9 points) II. Human rights and labor: 93.9% (+0.4 points) III. Environment: 59.9% (+0.8 points) IV. Fair corporate practices: 87.9% (+0.2 points) V. Quality and safety: 84.0% (−0.3 points) VI. Information security: 98.5% (+0.4 points) VII. Integration of human rights and environmental initiatives into the supply chain (supply chain integration rate): 49.7% (+1.8 points) Average increase of 0.6 points compared to FY2023 *Figures in parentheses indicate changes compared with FY2023

For five of the seven themes, more than 80% of business partners have established internal systems to promote sustainable initiatives. The overall average also increased by 0.9 points compared to FY2024.3. In particular, “VII. Integration of human rights and environmental initiatives into the supply chain” rose by 3.2 points, supported by initiatives such as “Communication regarding management issues.”

Future Initiatives

We will continue to conduct regular surveys and use the results to maintain open communication with our business partners, promoting sustainable procurement across our supply chain.