Human Resource Strategies

Basic Concept

To realize “To the Next Stage” 2034, it is vital to link organizational restructuring with the human resource strategy. Each and every employee must play leading roles in management, expanding their fields of activity and taking on diverse challenges. To this end, we must accelerate integration and collaboration across divisions and job types, which will in turn improve the quality of their work.
Under our new human resource strategy, we will revise our personnel and wage systems to realize highly diverse, innovative, and flexible working styles. This will increase employees’ job satisfaction and workplace comfort, creating a virtuous cycle in which employee growth drives the Group’s growth, or in other words, realizing new engagement between employees and the Company.

Approach and Three Basic Policies that Form the Foundation of the Human Resource Strategy

We aim to be a highly ambitious corporate group that achieves sustainable growth for both society and the Group. To achieve this, we will promote a new human resource strategy that aims for business operations that are more closely connected to local communities, agile management, organizational restructuring aimed at expanding the fields of activity for employees, and reforms to our personnel and wage systems to respond to the growth and motivation of our employees.
The foundations of this new human resource strategy are DEI and health and productivity management. From the perspective of DEI, we believe that the Group’s greatest management resource is its diverse human resources. Based on this belief, we aim to create new innovation and enhance the value of the Group by combining the strengths of diligence and sincerity that we have built up to date with the diversity of each employee’s personalities, abilities, and values. By promoting DEI management, we will respond to diverse customer needs and changes in the world, and go beyond what is considered the norm in society.
Furthermore, from the perspective of health and productivity management, we believe that the foundation of the Group’s sustainable growth is the health of each and every employee. Based on the Group Health Vision 2029, we will roll out new health promotion initiatives across the entire Group, such as the visualization of health statuses using a health information system. By strategically promoting health and productivity management, we will secure happiness for our employees and their families, and work to resolve social issues such as the extension of healthy life expectancy and the optimization of medical costs.

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We have positioned DEI and health and productivity management as the foundations of our human resource strategy, and will promote measures based on the three basic policies of our human resource strategy: diversity, innovation, and flexibility. Through fundamental reforms to our personnel and wage systems, the acquisition of diverse human resources, individual, diverse, and autonomous career development, and individual support-based management, we will realize new engagement between employees and the Company.

Relationship between Employees and the Company Going Forward

To achieve sustainable growth for the Group through a dual-axis management, we will continue to cherish the existing relationships between employees and the Company, while also further increasing employees’ sense of participation in management and developing new relationships.
Specifically, in addition to continuing to develop highly disciplined and cooperative human resources, we will also support the autonomous career development of diverse human resources through individual support-based management. We will create a system for business management that integrates ideas from the senior management team with initiatives and the spirit of challenge from employees.

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New Hiring System

We will continue to shift toward a hiring system that caters to the aspirations of each applicant, and by adopting a variety of hiring methods, we aim to acquire diverse human resources who will enhance the collective strength of the Group. As part of this, we have created new positions called “regional career-track positions” to replace area positions, taking into account the fact that traditional area positions are active in a wide range of fields. For these “regional career-track positions,” we will begin hiring on a prefecture-by-prefecture basis so that local-oriented talent can choose the Company, and we will also gradually transition to a prefecture-by-prefecture system for employees who have already joined the Company. Moreover, to recruit a wider range of diverse and talented human resources, we will expand the educational requirements for “career-track positions.” Furthermore, in order to strengthen the overseas railway business, we have created new “overseas strategic positions,” and are focusing on securing human resources with global perspectives and expertise.

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Human Resource Development Cycle

We have always placed importance on the relationship between employees and managers, and have promoted a human resource development cycle of “setting issues → implementing → tracing → evaluating.” However, in order to create new engagement between employees and the Company, we will further enhance the two-way nature of communication, improve the job satisfaction of each and every employee, and enhance evaluation feedback. Through daily two-way communication, we will improve the quality of relationships between employees and managers, respond to the motivations of each and every employee, and realize growth, improved job satisfaction and a revitalized workplace through bold challenges.

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Creating New Engagement between Employees and the Company

We have been conducting employee engagement surveys and visualizing employee engagement since FY2023.3. Starting in FY2025.3, we expanded the survey items. Through analysis and feedback of the results, we have been implementing measures to enhance job satisfaction and workplace comfort while managing management targets. In addition, we hold seminars for managers on how to utilize survey results and promote reform of daily management.

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Reviewing the Employee Benefits Program (One Example of an Initiative to Improve Engagement)

By enhancing our employee benefits program, we aim to further support the diverse workstyles and lifestyles of each and every Group employee, and improve job satisfaction and workplace comfort. We will strongly support our employees in developing their careers and achieving a healthy work-life balance.

Living environment

Supporting diverse lifestyles and workstyles

  • In order to respond to diversifying housing needs, we will establish a new housing allowance.
  • We will set up housing loans (with preferential interest rates) for Group employees using JRE BANK, and subsidize administrative fees.
  • *JRE BANK is a service in which Viewcard Co., Ltd. acts as an intermediary for the conclusion of various contracts as a bank agent with Rakuten Bank, Ltd. as its affiliated bank.

Cafeteria

Comprehensive support with a variety of menu options

  • Focusing on health management, support for work-life balance, and self-improvement, we will expand our menu options and provide comprehensive support as a Groupwide system.

Asset formation

Achieving financial wellness

  • We will introduce a new Groupwide asset formation system, including a defined contribution corporate pension plan, workplace NISA, and a company stock compensation plan.