History Since the Establishment of JR East

Monthly transactions using transportation IC cards exceeded 250 million

Started technical verification for the use of NFC tags

Mutual direct service with SAGAMI RAILWAY Co., Ltd. begins

STATION DESK Tokyo Marunouchi opened

JR-EAST HOTEL METS PREMIER TOKYO BAY SHINKIBA opened

• ・ Began providing Shinkansen seat availability and train operation information through Google Assistant
• ・ Shibuya Scramble Square Phase I (East Tower) opened

Nagano Shinkansen Rolling Stock Center flooded following Typhoon No. 19 (Hagibis)

JR-EAST HOTEL METS PREMIER AKIHABARA opened

Launched a test of SMART-i, a maintenance vehicle with Shinkansen monitoring equipment

• ・Began offering JRE POINTs for railway travel using Suica
• ・ Fares and charges revised in connection with the consumption tax rate increase

Began sales of the Welcome Suica card

Launched the in-station shared office business STATION WORK

• ・ JR East Service Creation Co., Ltd. commenced operations with the aim of improving the quality and value of the travel experience
• ・JR East Start UP Co., Ltd. and Signpost Cooperation established a joint venture, Touch To Go Co., Ltd.

• ・ The Tourism Strategy Office was transferred from the General Planning Headquarters to the Sales Department
• ・ Integrated the Human Resources and Welfare Departments to establish the Human Capital Strategy Department, and merged the Legal and General Affairs Departments to establish the General Affairs & Legal Strategy Department

Test runs begin with Series E956 Shinkansen ALFA-X test train

J-Village Station on the Joban Line opened

• ・JR EAST Technical Intern Training launched
• ・ Health Management Mid-Term Vision 2023 announced
• ・ Established Shinkansen General Headquarters

Restoration work completed on the Yamada Line between Miyako and Kamaishi, and operation transferred to Sanriku Railway Co., Ltd.

• ・ New express trains FUJI EXCURSION, Hachiōji and Ōme debuts on Chuo Line
• ・ Series E7 begins operation on the Jōetsu Shinkansen

ATOS central system (Tokaido Line & Tokaido Freight Line) upgraded

JR East, JR Hokkaido, TOKYU RAILWAYS, and JR-FREIGHT jointly announced that they would lend the sightseeing train View Coaster Kazekko to JR Hokkaido

JR-EAST HOTEL METS PREMIER SAPPORO  opened

Accessible facilities at Ochanomizu Station begin operation

Miyako Station interlocking system improved; new CTC system installed at Miyako Control Office

Yamanote Line Series E235 trains underwent repeated ATO and system tests until April 2019

Self-driving technical demonstration started on the Ōfunato Line operated by BRT (Bus Rapid Transit System)

Iwakiri Station elevated station building and free passageway opened

Jexer Fitness Garden sopra machinoma Omori opened

Group Safety Plan 2023 announced

Expanded the Accident History Exhibition Hall

COTONIOR Musashiurawa opened

CIAL Kikuna opened

Concluded a basic agreement with Toyota Motor Corporation for a comprehensive business collaboration centered on hydrogen-based mobility integration between railways and automobiles

Started providing crime prevention and self-defense equipment on Shinkansen trains, and expanded provision of medical equipment

SPORU SHINAGAWA OIMACHI opened

• ・ Established the Tokyo Metropolitan Area Station City Creation Center
• ・Monthly transactions of transportation e-money exceeded 200 million in July
• ・ Mizuho Suica launched

Railway Museum South Building opened

• ・ Started installing additional security cameras inside trains
• ・JR EAST Group Management Vision "Move Up 2027" announced

Opening of Oga Station as an Ecoste (eco-station)

• ・ Perie Chiba Phase III starts
• ・ Integrated View Thanks Point into the JRE POINT program

Began temporary use of the free passage at Shin-Koiwa Station

System Planning and Technology Planning Departments (under General Planning Headquarters) and the Information Business Strategy and ICT Business Promotion Groups (under IT & Suica Business Headquarters) were integrated to establish the new Technology Innovation Promotion Headquarters

Agreement concluded with Japan Post Co., Ltd. regarding regional and social revitalization

Monthly transactions of transportation e-money exceeded 180 million in May

• ・ Free public Wi-Fi service launched on Shinkansen trains for international visitors to Japan
• ・ Suica service launched on Google Pay

COTONIOR GARDEN Shin-Kawasaki opened

Opening of Niigata Station elevated track Phase 1

Musako Garden opened at nonowa Musashikoganei

• ・Cotonior Koshigaya Laketown opened
• ・COTONIOR GARDEN Shin-Kawasaki opened
• ・ Expanded JR East child monitoring service Mamorail to 244 stations
• ・ Launched the Touch de Go! Shinkansen service
• ・ Ashikaga Flower Park Station on the Ryomo Line opened
• ・ JR East Retail Net Co., Ltd. merged with JR East Station Retailing Co., Ltd., making JR East Water Business Co., Ltd. a subsidiary

Established JRE Business Development Taiwan, Inc.

Online shopping site JRE MALL opened

Shapo Loco Hirai opened

• ・ JR Urawa Station West Exit Building opened, and Urawa Station Nakanoshima Underground Passage begins operation
• ・ atre Urawa West Area and Jexer Fitness & Spa Urawa opened

Established a new corporate venture capital company, JR East Start Up Co., Ltd.

North passage and north ticket gate at Kawasaki Station opened, along with the expanded section of atre Kawasaki

Shapo Funabashi South Building and JR-EAST HOTEL METS FUNABASHI opened

Completed the first production pilot of the Series GV-E400, our first electric-diesel hybrid train

• ・ Expanded JR East child monitoring service Mamorail to 111 stations
• ・ Increased investment in Creative Travel and launched a new structure under the new trade name Creative Travel (Taiwan), Ltd.

New Series E353 limited express begins operation on the Chuo Line

Operation Control Method Against Wind Gusts Using Doppler Radar

Hotel Dream Gate Maihama Annex opened

Kikuna Station elevated station building begins operation

Commenced franchise operations of the West Midlands Trains Limited in the United Kingdom

Tōkyō Station Marunouchi Station Square opened

Integrated Suica Points into the JRE POINT program

JR EAST Southeast Asia Sales Center opened in Singapore

LUMINE SINGAPORE opened

Introduced the wireless train control system ATACS on the Saikyo Line

Began partial integration of seismic data from the Seafloor Observation Network for Earthquakes and Tsunamis along the Japan Trench into the Shinkansen early earthquake detection system

Japan International Consultants for Transportation Co., Ltd., as part of a joint venture (JV), was awarded a contract by India’s National High Speed Rail Corporation Limited (NHSRCL) for construction supervision services for a training facility related to the Indian High-Speed Rail project

JR East launches the child monitoring service Mamorail at 57 stations on the Yamanote Line and Chuo Line (Tokyo-Takao)

Perie Chiba (station building 2F-7F) Phase II starts

• ・ Established the Mobility Revolution Consortium
• ・ Direct farmers’ market AOYA opened

Shared office PO-TO opened between Musashi-Sakai and Higashi-Koganei Station

• ・ NOMONO Juice Hyakuka Hyakusai Gransta Marunouchi Store opened
• ・ NOMONO Tōkyō Station Gransta Marunouchi Store opened
• ・ New areas opened at Gransta Marunouchi and Gransta at Tōkyō Station

Trial operation of the Akita Port Cruise Train conducted

Monthly transactions of transportation e-money exceeded 170 million in July

Beans Asagaya opened

Opening of Kobuchizawa Station as an Ecoste (eco-station)

• ・ Monthly transactions of transportation e-money exceeded 160 million in June
• ・ JR hotel membership program EASTYLE MEMBERS renamed JR Hotel Members and joined the JR Central Group (six hotels joined by October 2017)

Consolidated international operations and established a new International Department within the General Planning Division

• ・ Agreed with Fukushima Prefecture on the separated operation model for restoring rail service on the Tadami Line (between Aizu-Kawaguchi and Tadami)
• ・ HOTEL METROPOLITAN SENDAI EAST opened

JR Saitama Shintoshin Building and HOTEL METROPOLITAN SAITAMA-SHINTOSHIN opened

Officially participated in the International Rail Rodeo held in the United States (a competition for train operators and vehicle maintenance teams)

• ・ Monthly transactions of transportation e-money exceeded 150 million in May
• ・ S-PAL Sendai East Building Phase II starts

Vice Chairman Ogata (at the time) was appointed Honorary President (lifetime) of the International Association of Public Transport (UITP) and Chairman of the Asia-Pacific Division (until June 2019

TRAIN SUITE SHIKI-SHIMA begins operation

Opening of Musashi-Mizonokuchi Station as an Ecoste (eco-station)

• ・Opening of Niitsu Station as an Ecoste (eco-station)
• ・ Musashisakai Poppo Park opened between Musashi-Sakai Station and Higashi-Koganei Station

JR EAST Startup Program launched

• ・ Achieved a total of 100 childcare support facilities under the HAPPY CHILD PROJECT
• ・ Kōriyamatomita Station on Ban-Etsusai Line opened

Platform doors installed at Akabane Station on the Keihin-Tohoku Line

atre Meguro 1-B Building reopened after renovation

Opening of Urawa Station as an Ecoste (eco-station)

Series EV-E801 (ACCUM) begins operation on the Oga Line

JRE POINT service expands to the Tohoku area

NOMONO Kitchen Miyako opened

Established JR Agri Sendai Co., Ltd.

Trial installation of Smart Platform Doors® (covering one train car) at Machida Station on the Yokohama Line

Train Hostel Hokutosei opened

Japan International Consultants for Transportation Co., Ltd. receives order from JICA for the "Detailed Design Study on the High Speed Railway Construction Project in India" as a joint venture (JV)

JAPAN RAIL CAFÉ opened in Singapore

• ・ JR Akita Shimohama Wind Power Station begins operation
• ・ Cotonior Kunitachi opened

• ・ LUSCA Atami opened
• ・ Renovation of Ryōgoku Station completed; Ryogoku Edo Noren opened

Number of valid ViewCard members exceeds 5 million

• ・ New Chiba Station building begins operation
• ・ Perie Chiba Ekinaka Phase I starts

Medium-to-Long-Term Vision for Technological Innovation announced

Suica service launched on Apple Pay

• ・ JR East app integrated with the Tokyo Metro and TOKYU RAILWAYS apps
• ・ JEBL Akihabara Square opened

Station numbering introduced

Purple Line of the Mass Rapid Transit Authority of Thailand opened

Direct operations to Onagawa Station began on select Senseki-Tohoku Line trains

• ・ New west-side free passage at Tachikawa Station opened
• ・ecute Tachikawa Osoto opened, and ecute Tachikawa reopened after renovation

Tōkyō Station Gransta Marunouchi opened, and Phase I of the new Gransta area launched

Suica Point app released

Certified with the highest Eruboshi (Level 3) rating under the Act on the Promotion of Women's Active Engagement in Professional Life

Monthly transactions of transportation e-money exceeded 140 million in June

Started installing parcel delivery lockers at stations

nonowa Musashisakai EAST opened

JR East unveils the 2020 Project ahead of the Tokyo 2020 Olympic and Paralympic Games

Concluded an agreement to become an official partner (passenger rail transport services) of the Tokyo 2020 Olympic and Paralympic Games

nonowa Kunitachi WEST opened

Nambu Line revitalization project Kurasu Class opened

• ・ atre Ebisu opened
• ・ NEWoMAN (Phase II) starts

Cotonior Nishi Funabashi opened

• ・Reserve fund plan for large-scale Shinkansen railway renovations approved
• ・ NOMONO original product Oyatsu TIMES goes on sale

• ・Began mutual use of IC cards with Sendai City Transportation Bureau’s icsca in the Sendai area
• ・ Limited express trains Shiratori and Super Shiratori, express train Hamanasu, and sleeper limited express Cassiopeia were discontinued with the opening of the Hokkaido Shinkansen
• ・ Ishinomakiayumino Station on the Senseki Line opened
• ・ Odasakae Station, the first strategic new station on the Nambu Line, opened
• ・ Hokkaido Shinkansen opened between Shin-Aomori to Shin-Hakodate-Hokuto Station

JR SHINJUKU MIRAINA TOWER opened and NEWoMAN (Phase I) starts

S-PAL Sendai East Building opened, and the Sendai Station East-West Free Passage begins operation

Series E235 begins full-scale operation on the Yamanote Line

Japan International Consultants for Transportation Co., Ltd. receives order from JICA for consulting services for the "Institutional Development Support Project for High Speed Rail in India"

Ekiben (station lunch boxes) sold at Gare de Lyon in Paris, France

JRE POINT service launched

All Purple Line trains delivered to Bangkok

Established JR Niigata Farm Co., Ltd.

NOMONO Izakaya Kayoiji Ueno restaurant opened

View Gold Lounge service launched

Tekute Nagamachi opened

nonowa Musashikoganei WEST opened

A train derailment occurred between Matsukusa and Hiratsudo Station on the Yamada Line

View products goes on sale online

JR EAST Dynamic Rail Pack goes on sale

atre Urawa opened

LUSUCA Chigasaki reopened following expansion

NOMONO Kitchen Ikebukuro East Exit opened

Sister station agreement concluded between Tōkyō Station and Frankfurt Central Station in Germany

First Bangkok Purple Line train set completed and shipped from J-TREC Yokohama Plant

Monthly transactions of transportation e-money exceeded 130 million in July

Daily transactions of transportation e-money exceeded 5 million

UIC HIGHSPEED 2015, the 9th world Congress on High Speed Rail

Vice Chairman Ishida (at the time) assumed the position of Chairman of the International Association of Public Transport (UITP) (until May 2017)

• ・ Power Technology Management Center established within the Electrical Network Department
• ・ Monthly transactions of transportation e-money exceeded 120 million in May

The Senseki Line was fully restored, and the Senseki-Tohoku Line opened

Selected by the Ministry of Economy, Trade and Industry (METI) as a Competitive IT Strategy Company

Application submitted for delisting from the Nagoya Stock Exchange

Issuance of the View Gold Plus Card and family cards began

nonowa Kunitachi EAST opened

Incident involving the collapse of an electric pole between Kanda and Akihabara stations on the Yamanote Line

Established JR East Energy Development Co., Ltd.

Opening of Fukushima Station as an Ecoste (eco-station)

• ・ Cotonior Akabane opened
• ・ East Japan Transport Technology Co., Ltd. and Tohoku Rolling Stock Machinery Co., Ltd. merged to establish JR East Rail Car Technology & Maintenance Co., Ltd.

• ・ Opening of Yumoto Station as an Ecoste (eco-station)
• ・ Hotel Folkloro Sanrikukamaishi opened

Elevating platform doors installed at Haijima Station on the Hachiko Line

Ishinomaki Line fully restored

Selected as one of the “Top 100 Companies for Diversity Management” by the Ministry of Economy, Trade and Industry

• ・ New seats introduced on the Joban Line Limited Express Hitachi and Tokiwa trains
• ・ Suica service begins at Fujikyu Railway
• ・ Suica service begins on the Kesennuma and Ōfunato Line operated by BRT (Bus Rapid Transit System)
• ・ Tendōminami Station on the Ou Main Line opened
• ・ Regular service of the sleeper express Hokutosei ends
• ・ Ueno-Tokyo Line opened
• ・ Hokuriku Shinkansen opened between Nagano and Kanazawa

MIDORI Nagano opened

nonowa Musashikoganei EAST opened

Sister station agreement concluded between Tōkyō Station and Hsinchu Station in Taiwan

A new system was introduced to more accurately assess wind forces on trains and regulate operations accordingly

JR Kanto Area Pass launched

Jexer Fitness & Spa Kameido opened

Established Japan International Consultants for Transportation Co., Ltd.

LUMINE Yurakucho opened

Senseki Line begins use of ATACS, a radio-based train control system

Trial of smartphone-based information service conducted on the Yamanote Line

• ・ Nippon Restaurant Enterprise Co., Ltd. merged with Delicious Link Co., Ltd.
• ・Station Building Midori Co., Ltd. merged with Shinano Enterprise Co., Ltd.

• ・ ecute Akabane has fully opened
• ・ Tōhoku Shinkansen resumes normal operation

Major flood damage caused by heavy rain in Niigata and Fukushima prefectures (including the Tadami Line)

Established the Tourism Strategy Office within the General Planning Headquarters

Partial lifting of speed restrictions on the Tōhoku Shinkansen

Special Summer Timetable implemented in accordance with the government’s electricity usage restriction order

C61 steam locomotive resumes operations

ecute Shinagawa South opened

Tōhoku Shinkansen resumes operations along the entire line

• ・ The goal of doubling the number of childcare support facilities to 54 within three years of the GV2020 launch was achieved
• ・ Transferred part of the shopping center operations of Morioka Terminal Building Co., Ltd. to JR East Aomori Business-Development Company Co., Ltd.
• ・ JR East Aomori Business-Development Company Co., Ltd. merged with Hirosaki Station Building Co., Ltd.

ecute Ueno opened

Keiyo Street opened

Great East Japan Earthquake occurs

• ・ GranClass service launched
• ・ Tōhoku Shinkansen Hayabusa begins operation