History Since the Establishment of JR East

Started trial operation of security cameras on the Saikyo Line

Transferred the hotel operations of Takasaki Terminal Building Co., Ltd. to NIPPON HOTEL Co., Ltd.

Jexer Fitness Club Higashi-Kanagawa opened

CIAL PLAT Higashi-Kanagawa opened

• ・ New Narita Express Series E259 begins operations
• ・Kawasaki Station Building Co., Ltd. and Box Hill Co., Ltd. merge with atré Co., Ltd.

JR-EAST HOTEL METS KOMAGOME opened

Established Viewcard Co., Ltd.

Launched Suica Internet Service

Launched Work-Life Program

Shinjuku South Energy Service Co., Ltd. is incorporated into the Group

ecute Nippori opened

Started sales of Tabi-ichi, a new travel product brand

ebisu green garden opened

• ・ Established the Brussels Liaison Office within the International Department
• ・ Vice Chairman Ishida (at the time) assumed the position of Chairman of the International Union of Railways (UIC) (until July 2012)
• ・All stations in selected areas of the Tokyo metropolitan area made non-smoking
• ・ Restructured group operations related to station cleaning, train cleaning and maintenance, and station operations
• ・ Established the Shinano River Power Station Business Improvement Promotion Department and, within it, the Shinano River Power Station Business Improvement Office; established the Energy Management Center; renamed the Safety Measures Department the Safety Planning Department; established the Overseas Railway Business Promotion Office within the Corporate Strategies Headquarters; and established the Environmental Technology Laboratory within the JR East Research & Development Center

• ・ Installed AEDs (automated external defibrillators) on all Shinkansen trains
• ・ Completed seismic reinforcement of rigid-frame viaduct columns and piers (shear-dominant type)

• ・ Nishi-Ōmiya Station on the Kawagoe Line opened
• ・ Nishifu Station on the Nambu Line opened
• ・ Began shared use of IC cards and e-money with JR Hokkaido’s Kitaca

Suspended water intake at the Shinano River Power Station following administrative action due to misconduct

Safety Vision 2013 announced

Launched Super mobile Suica Super (Limited) Express Train ticket (Super Mobatoku) service

Began providing WiMAX mobile Internet access at stations on the Yamanote Line

Introduced the unit share system with a 100-for-1 stock split

Introduced women-only cars on the Sobu Local Line during morning hours

Automatic charging service for ViewCards with Suica functions began

Established JR East Water Business Co., Ltd.

Jexer Fitness & Spa Ueno opened

Introduced women-only cars on the Joban Local Line during morning hours

Transportation Museum closed

Concluded a sister station agreement between Tōkyō Station and Amsterdam Central Station in the Netherlands

Shinkansen high-speed test train "FASTECH 360 Z" begins test runs

• ・ Expanded the Lost and Found Management System to all branch offices
• ・ LUMINE Co., Ltd. and Shinjuku Station Building Co., Ltd. merged, and My City Shinjuku reopened as LUMINE EST

• ・ Expanded the Green Car Suica System to Tokaido, Yokosuka, and Sobu Rapid lines
• ・ Start of direct limited express train operation with Tobu Railway Co., Ltd.

• ・ Dila Koenji opened
• ・ Started issuing the BicCamera Suica Card

Dila Ofuna opened

Established Disaster Prevention Research Institute

Launched the mobile Suica service

Launched Suica service in the Niigata area

JR EAST Travel Service Center opened at Narita Airport

Niigata Chuetsu Earthquake occurs (Jōetsu Shinkansen Toki 325 train derailed)

• ・ Launched the Green Car Suica System
• ・ Introduction of Green Cars on local trains of the Shonan-Shinjuku, Utsunomiya, and Takasaki lines

Began mutual use of IC cards with JR West’s ICOCA

• ・ Ikebukuro Terminal Building Co., Ltd. is split into Hotel Metropolitan Co., Ltd. and Ikebukuro Terminal Building Co., Ltd.
• ・ Launched the Positive Action F Program

Start of shopping service using Suica (e-money)

• ・ Implemented no-smoking times during the morning rush hour in the Tokyo metropolitan area
• ・ Honjōwaseda Station on the Jōetsu Shinkansen Line opened

Safety Plan 2008 announced

JR Shinagawa East Building and atre Shinagawa opened

Hotel Dream Gate Maihama opened

Launched Suica service in the Sendai area

Launched the Suica commuter pass for Shinkansen travel

Established JR East Retail Net Co., Ltd. (now JR East Cross Station Co., Ltd.)

Launched the View Suica Card service

NE Train test runs began (concluded in 2004)

Established JR East Logistics Platform Co., Ltd. (now JR East Japan Logistics Co., Ltd.)

Began introducing an automatic ticket gate system on conventional lines in the Sendai area

• ・ Green Car attendants now serve passengers in Green Cars
• ・ Reserved seat introduced on all Hayate and Komachi trains
• ・ Start of through-service operation between the Saikyo Line and the Rinkai Line, and mutual use of Suica
• ・ Jōetsu Shinkansen Asahi renamed to Toki
• ・ Opened the Tōhoku Shinkansen section between Morioka and Hachinohe stations, and commenced Hayate train service

Accident History Exhibition Hall opened inside JR East General Training Center

Established JR East Personnel Service Co., Ltd.

• ・ Achieved complete privatization
• ・ Sale of our company shares held by the Japan Railway Construction Public Corporation (currently Japan Railway Construction, Transport and Technology Agency )

Began mutual use of Suica cards with Tokyo Monorail Co., Ltd.

• ・ atre Ueno opened
• ・ Acquired management rights of Tokyo Monorail Co., Ltd.

AC Train test runs began

Acquired management rights of The Orangepage, Inc.

• ・ Launched Chuo Liner service with all-reserved seating
• ・ Began operation of the Shonan-Shinjuku Line
• ・ The General Technology Development Promotion Department, Technical Center, and Safety Research Laboratory were integrated to establish the JR East Research and Development Center, which includes the newly created Advanced Railway System Development Center and Frontier Service Research Laboratory, along with the establishment of the Technology Planning Department
• ・ Amendment to the JR Law took effect

Start of Suica service

JC and Mini Convenience stores merged to form NEWDAYS

Launched the new brand Otona no Kyujitsu Club

Women-only cars introduced on the Saikyo Line

Launched eki-net Travel, a comprehensive travel website in partnership with Japan Airlines and JTB

• ・Established the Omiya Branch Office
• ・ Green Counter renamed to Customer Feedback Desk

Launched Nonbiri Komachi campaign