December 4
Yamagata Shinkansen was extended to Shinjo
Yamagata Shinkansen was extended to Shinjo
Second tranche of JR EAST shares marketed
Operation of the new all-double-decker Cassiopeia sleeper train began
Station service managers introduced
Granduo Tachikawa opened at the South Exit of Tachikawa Station
Niitsu Rolling Stock Manufacturing Factory (now Japan Transport Engineering Company Nittsu Branch) obtained ISO 14001 certification
Safety Plan 21 announced
JR East Art Center/Shiki Theatre opened
Niitsu Rolling Stock Manufacturing Factory (now Japan Transport Engineering Company Nittsu Branch) obtained ISO 9001 certification
Max (Series E4) double-decker Shinkansen trains debuted
Shinkansen automatic ticket gate system introduced at Ueno Station
Train collision occurred at Ōtsuki Station
Silver Seats renamed to Priority Seats
Received the 6th Global Environment Award
LUMINE Card service began
Established JR East Convenience Store Co., Ltd. (now JR East Cross Station Co., Ltd.)
Established Yokohama Branch Office
Opened Kokubunji J Kids Station, the Group's first station-integrated nursery school
Saikyo Line extends service to Ebisu Station
JR East website opened
Nasuno trains, a short-distance Shinkansen service, debuted on the Tokyo-Nasushiobara section
Signed a cooperation agreement with Societe Nationale des Chemins de fer Francais (SNCF) or France
Signed a cooperation agreement with Ferrovie dello Stato S.p.A of Italy
First long-term residential hotel, Folkloro Tono, opened
Hotel Metropolitan Nagano opened
Niitsu Rolling Stock Manufacturing Factory (now Japan Transport Engineering Company Nittsu Branch) begins operation
Max (Series E1) double-decker Shinkansen trains debuted
Opened JR-EAST HOTEL METS KUMEGAWA, the Group’s first lodging-specialized hotel
Basic Safety Plan announced
Low-noise high-speed test train STAR21 recorded a top speed of 425 km/h during test runs
Asia Railway Safety Seminar held
Listed on the Tokyo, Osaka, Nagoya, and Niigata stock exchanges
New limited express trains View Wakashio and View Sazanami debuted on the Uchibo and Sotobo lines
ViewCard service began
Signed a cooperation agreement with Deutsche Bahn AG of Germany
Established overseas travel agency View World Co., Ltd. (now JR EAST VIEW TOURISM AND SALES COMPANY LIMITED)
Tsubasa Shinkansen service debuted on the Yamagata Shinkansen Line
Established the East Japan Railway Culture Foundation
Tohoku/Jōetsu Shinkansen services began at Tōkyō Station
Professional soccer team JR East Furukawa Football Club was established
Narita Airport Terminal 1 Station opened and Narita Express limited express trains debuted
Established JR East Rental & Lease Co., Ltd.
IO Card automatic ticket reader-compatible prepaid card sales launched (Ended March 31, 2005)
Opening of Gala Yuzawa Station and its adjoining Gala Yuzawa Snow Resort
Unveiled Future21, a business concept for the 21st century
Established JR East Facility Management Co., Ltd.
Double-decker trains debut on Tōhoku Shinkansen
New automatic ticket gate machines systems introduced at Tōkyō Station and Komagome Station
Launch of the Disaster Prevention Information System (PreDAS) at the Tokyo Area Operation Headquarters
Established The Ekibiru Development Co. Tokyo (now atré Co., Ltd.)
Morioka and Akita branches upgraded to branch offices
Acquired a capital stake in Nippon Shokudo Co., Ltd. (now JR East Cross Station Co., Ltd.)