History Since the Establishment of JR East

Established JR East Information Systems Company

JR East InfoLine English-language information service began

Established JR East Elevated Development Corporation (now JR East Urban Development Corporation)

Established JR East Restaurant Co., Ltd. (now JR East Cross Station Co., Ltd.)

• ・ Established JR East Design Office, Inc. (now JR East Design Corporation)
• ・ Established JR East Consultants Company
• ・ Established the Safety Research Laboratory and General Training Center
• ・ Fares revised in connection with introduction of Japan’s national consumption tax

• ・ Introduced double-decker Green Cars on the Tokaido Line and launched new rapid train services
• ・ Introduced the Super Hitachi limited express on the Joban Line, operating at up to 130 km/h

Train collision occurred at Higashi-Nakano Station

Established JR East Logistics Co.,Ltd

Opened the JC Shinagawa convenience store inside the station

Established East Japan Railway Trading Co., Ltd.

Challenge Safety Campaign implemented nationwide

Shonan-Shinjuku Line began operating

Established JR East Marketing & Communications, Inc. (JR Higashi Nihon Kikaku)

Tokyo Station Gallery museum opened within Tokyo Station

First directly-operated building, Arcade Akabane, opened in Akabane Station

• ・ Rapid service begins on Yokohama Line and Keihin-Tohoku Line (between Tamachi and Tabata)
• ・ Seikan Tunnel (Aomori-Hakodate) completed, and Hokutosei Ueno-Sapporo sleeper train service launched

Established JR Bus Tohoku Co., Ltd.

Established JR Bus Kanto Co., Ltd.

Introduced mildly air-conditioned cars with slightly higher temperatures on the Tokaido Line and other routes

Started domestic travel business operations

Established the Green Counter to gather customer feedback

East Japan KIOSK (Convenience Store), Ltd. established (now JR East Cross Station Co., Ltd.)

Started casualty insurance agency business

Japan National Railways became the East Japan Railway Company