For traveling in Japan, the Welcome Suica makes a more pleasant trip.
The Welcome Suica is a e-money card for moving around and shopping. There is no more need to buy a ticket from a vending machine. Just touch your Welcome Suica to the ticket gate and the fare is automatically deducted from your Welcome Suica. The Welcome Suica can be used not only for JR East trains, but subways and buses as well. See the Welcome Suica Map for transportation systems you can use with the Welcome Suica.
The Welcome Suica can also be used to pay for things with e-money. Buy soft drinks and coffee from vending machines and on the train. Even buy a newspaper at the station kiosk without fiddling for coins.
Can be reloaded multiple times. No deposit needed. One Welcome Suica card—28 days of use. No refunds can be made, regardless of the validity period status or balance loaded on the card. (Take the Welcome Suica home with you as a souvenir.)
Keep the card in your card holder, then tap it onto the automatic ticket gate for a second to pay automatically.
Thanks to integrated national service agreements, the Welcome Suica can be used not only within the Suica/PASMO area, but also on railway lines, buses, and other locations anywhere in Japan where the B logo is displayed.
Discount tickets that were previously available only in the form of paper (magnetic) tickets can now be registered and used through the Welcome Suica card. Click here for details.
When you purchase a Welcome Suica card, and each time you purchase a discount tickets, you will receive a reference paper with the Welcome Suica validity period and information about the discount pass. (This information is not printed on the Welcome Suica card itself.) The reference paper must be carried at all times during Welcome Suica use and shown to JR employees if requested.
JR EAST Travel Service Centers located in Narita Airport, Haneda Airport, and major stations in the Tokyo Metropolitan area, JAPAN RAIL CAFE, Sendai Station (5/20～), or the Welcome Suica card machines at Narita Airport Terminal 1 Station, or Tokyo Monorail Haneda Airport Terminal 3 Station.
|1,000 yen||1,000 yen|
|2,000 yen||2,000 yen|
|3,000 yen||3,000 yen|
|4,000 yen||4,000 yen|
|5,000 yen||5,000 yen|
|10,000 yen||10,000 yen|
Notes:No need to deposit money to purchase the card.
Notes:If you are also purchasing a discount ticket to register with your Welcome Suica card, you must pay for the discount ticket at the same time.
You can check the validity period of your Welcome Suica card, information about your discount ticket, etc., on the Reference Paper that you receive when you purchase the card. (This information will not be displayed on the Welcome Suica card itself.) Always carry this Reference Paper around with you, and show it to the staff if they ask to see it.
No refunds are available, regardless of the validity period status or balance loaded on your card, so before leaving Japan be sure to use the remaining balance at a location displaying the Suica logo. (Please keep the card as a memento of your trip!)
The Welcome Suica is valid for 28 days, including the date of purchase. Please note that the validity period begins as soon as your purchase the card, and the card will become invalid on the 29th day.
Notes:Additional tickets must be purchased to use the Welcome Suica for travel on a limited express, express or Green Car.
The Welcome Suica can be used on other smart card transportation systems, too!
The Welcome Suica cannot be used for continuous travel between areas. The use of transportation begun in one area must be ended in that area. When crossing from one area to another, first leave the ticket gate and then re-enter.
The Welcome Suica can be used wherever the below logos are displayed.
If your card doesn’t work even if your Welcome Suica card is still valid and has sufficient balance, you may be experiencing one of the following issues.
Check your card holder, etc., and if you still can’t use the card, ask a station attendant in a Suica area for help.
If the issue is due to a malfunction of the card itself, we ask you to do the following.