Purchasing Tickets

Ticketing

Purchasing Tickets

Reserved seat tickets can be purchased at JR Ticket Offices (Midori-no-madoguchi), Travel Service Centers (View Plaza) and JR EAST Travel Service Centers.
You can use your credit card at JR East Ticket Offices, Travel Service Centers and JR EAST Travel Service Centers.
For shorter distance, tickets can be purchased at ticket vending machines.

Note: Please purchase a ticket to your destination.

JR Ticket Office (Midori-no-madoguchi)

JR Ticket Office (Midori-no-madoguchi)

Basic fare, Limited Express and reserved seat Green Car tickets for all Shinkansen and Limited Express trains throughout the country are sold at JR Ticket Offices.

Travel Service Center (View Plaza), JR EAST Travel Service Center

Travel Service Center (View Plaza)

In addition to tickets for JR lines and other tickets, various event tickets are also available at Travel Service Centers.

Traveler service centers for visitors to Japan:

Ticket Vending Machines

Tickets for shorter distances can be purchased from ticket vending machines.
These ticket vending machines can accept up to six coins at the same time, allowing you to purchase your ticket quickly. Guidance in English on how to purchase tickets can be used. Banknotes in denominations of 1,000, 2,000, 5,000 and 10,000 yen can also be used.

Ticket Vending Machines

As of March 2020.