JR-EAST:Research and Development - Technical Review

Technical Review

Technical Review

JR EAST Technical Review
38: R&D for Service and Marketing

We published this JR East Technical Review to provide information of our R&D. We expect more people be informed about the characteristics of our R&D, and thereby to encourage people to suggest how the progress can be made if new technologies are applied at our R&D efforts.

CONTENTS

Special feature article

A Railway-Cyber Space with Multi-database Systems for New Service Creation

Yasushi Kiyoki
Professor, Faculty of Environment and Information Studies, Keio University SFC

[PDF/1MB]

Research and Development in the Frontier Service Research Laboratory

Hitoshi Ono
Director, Frontier Service Research Laboratory,
Research and Development Center of JR East Group

[PDF/888KB]

Special edition paper

AI Supporting Call Center Operators
(Development of a System For Call Center Support by AI)

Toru Sahara, Kazutaka Ito and Sei Sakairi

[PDF/874KB]

Talking Humanoid Robot Verification in Tokyo Station
(Technical Verification of a Multilingual Talking Humanoid Robot)

Manabu Sugasawa and Sei Sakairi

[PDF/868KB]

Purchasing Power Reflecting Movement Data

Tomohito Kanzaki and Sei Sakairi

[PDF/1MB]

Toward Realization of Service Robots Working in Train Stations
(A Study of a Sensor-Cloud System that Allows Autonomous Locomotion for Robots in Stations)

Takeshi Saito, Ken Sakuma and Tetsuya Mita

[PDF/2.7MB]

Study of Timely Information Provision in Accordance with Customers' Needs

Yosuke Hidaka, Futoshi Kurosawa, Yoshihiro Takagaki and Tetsuya Mita

[PDF/973KB]

Study on Saving Energy at Stations with Commercial Facilities

Motohiro Yasui, Akihisa Takahashi, Yoshiki Ikeda and Keiichi Tsubouchi

[PDF/1.3MB]

Effect of Local Specialty Stores on Creation of Tourist Flows

Yoichiro Tanaka, Souhei Nita and Takami Tateishi

[PDF/1MB]

Full-scale Acoustic Testing Models for Providing Shinkansen Viaducts with Higher Noise Prevention Performance

Masaaki Matsunuma, Kenichi Kuribayashi and Takeki Saito

[PDF/1.1MB]

Development and Actual Introduction of Switching Failure Factorial Analysis Device for ESII-type Motor Point Machine

Yoshiyuki Niino, Masahiko Suzuki and Toshiyuki Kaneda

[PDF/1.1MB]

Development of Backup Systems for an Automatic Boom Height Limit Changer for Road-Rail Backhoes

Katsumi Okita and Hidetoshi Takahashi

[PDF/1MB]

Development of a Space-saving High-power Vacuum-type Heater for Water-sprinkler Snow Melting Systems

Hidetaka Yagi, Keisuke Yamaguchi and Hiroshi Tanaka

[PDF/1.1MB]

Verification Tests of a Flywheel Energy Storage System for Railway Power Distribution Systems

Shuntaro Matsuzaki and Makoto Hashimoto

[PDF/2.5MB]