Welcome to Japan

The JR EAST Travel Service Center is located at Ueno Station central ticket gate, and is staffed with English speakers ready to provide you with information about tickets, passes and sightseeing.

They provide assistance with JR EAST's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansens (bullet trains) and express trains. Ueno Station is an excellent place to start your travels, no matter where you are headed, and offers a wide range of services, including JR pass exchange/sales services (a convenient way to travel by rail), and travel information.