JR-EAST Train Reservation TOP
JR-EAST Train Reservation is a convenient online service that allows you to reserve seats on Shinkansen and Limited Express trains (Ordinary Cars, Green Cars and GranClass) before you come to Japan. With this service, you will not have to worry about not being able to ride a train after you arrive in Japan.
・Feb 1, 2015
For passengers without a JR pass, reserved tickets can now be picked up from reserved seat ticket machines at specified JR East stations. In case you have made a reservation using a JR EAST PASS, JR TOKYO Wide Pass or JAPAN RAIL PASS, please pick it up at a ticket office.
Image of use
Step1, Select the pass desired for train use.
Step2, Choose a Route.
Step3, Select Train.
Step4, Choose Station Ticket Window.
Step5, Seating Options
Step7, Reservation complete
Step1, View Reservation
Step2, Press the refund button.
Step3, Refund complete
If you want to change your reservation, please complete the new reservation inquiry by 11:40 p.m. (23:40, Japan Standard Time) 3 days before the departure date. If the new reservation is successful, please cancel your old reservation before 11:40 p.m. (23:40,Japan Standard Time), 2 days before the departure date. (If old reservation are not cancelled, a cancellation fee will be applied.)
Reserved seat tickets for Ordinary Cars / Green Cars / GranClass of those trains listed below can be reserved.
Shinkansen Service in the JR EAST Area
Regular Line Limited Express Services in the JR EAST Area
As of February 2016.