Information Counters

Information Centers

Information Centers ?-mark

This is the identifying mark for Information Centers where information is provided in English for foreign customers. Information Centers are open every day.

Information Centers

Stations and locations Normal open
hours
Tokyo Station
(Central and South passage)
9:00 - 18:00
Ueno Station (Park Exit) 9:30 - 18:00
(Central Exit) 9:00 - 19:00
Shinjuku Station (South Exit) 9:00 - 19:00
(East Exit) 10:00 - 19:00
Shibuya Station (South Passage) 10:00 - 18:30
Ikebukuro Station (Central Passage) 9:30 - 18:00
Shinagawa Station (Central Exit) 9:00 - 19:00
Akihabara Station (Electric Town Exit) 9:00 - 19:00
Yokohama Station (East-West Passage) 9:00 - 19:00
Tachikawa Station (Concourse) 10:00 - 19:00 (Weekdays)
9:00 - 19:00 (Weekends & Holidays)
Omiya Station (Central Passage) 9:00 - 19:00
Takasaki Station (Central Passage) 9:00 - 20:00
Sendai Station (Central Exit) 8:30 - 20:00
Niigata Station (East Exit) 10:00 - 18:50

JR's Telephone Service "JR EAST Infoline"

illustration 050-2016-1603
10 a.m. - 6 p.m.
(except during the year-end/new year holiday)

JR provides a convenient telephone information service in English, Korean and Chinese for quick and complete JR information about train time schedules, the fastest JR route from place to place, location of reserved-seat ticket offices, and other useful information.

Reservations cannot be accepted by this telephone service.

Route Maps - JR East Major Route:Metropolitan Area [PDF/155KB]