An excellent price for enjoying unlimited rail travel in Eastern Japan: JR EAST PASS

        

Special Promotion

Hiking Event Information

Hiking Event Information

Minakami See magnificent scenery while walking around Ichinokurasawa on Mount Tanigawa! Participate on any day of your choosing from Wednesday, October 1 to Monday (holiday), November 3, 2014 (except Thursdays).

The Northern Tohoku Welcome Card is great value!

The Northern Tohoku Welcome Card is great value!

JR EAST PASS holders are eligible to receive a free Northern Tohoku Welcome Card valid for a discount on hotels, tourist facilities and more!

Take a trip from Matsumoto to Hida Takayama!

Take a trip from Matsumoto to Hida Takayama!

JR EAST PASS holders can purchase a round-trip ticket between Matsumoto and Takayama for 2,500 yen. That's less than half the normal price!

Travel to Eastern Japan with a JR EAST PASS and get a nice gift!

Travel to Eastern Japan with a JR EAST PASS and get a nice gift!

When you use your JR EAST PASS to travel to Eastern Japan, you can receive a free gift!

 

Important Information

Current Rail Status

Service is currently suspended in the Tohoku and Shinetsu areas for the following lines and station intervals:

・Ofunato Line: Kesennuma – Sakari Stations, Yamada Line: Kamaishi – Miyako Stations, Ishinomaki Line: Urashuku – Onagawa Stations, Kesennuma Line: Yanaizu – Kesennuma Stations, Senseki Line: Takagimachi – Rikuzen-Ono Stations, Joban Line: Tatsuta – Haranomachi Stations and Soma – Watari Stations

・Tadami Line: Aizu-Kawaguchi – Tadami Stations

For information about the operating schedules on each line, please check the “Current Rail Status” section on the JR East web site or turn to the JR East Infoline.

What is it?

Great for Travel: Travel to locations such as Aomori, Nikko, Sendai and Akita – wherever you want to go – all with just one pass.

Convenient for Travel: Valid even on Shinkansen lines and the Narita Express.

Purchase from Home: Online purchasing is available.

Purchase in Japan: When you get to Japan, redeem your Exchange Order or purchase a pass at Narita or Haneda Airport.

The JR EAST PASS is a special discounted pass available only to customers visiting Japan (with a short-term visa no longer than 90 days) and holding a non-Japanese passport.

It allows unlimited rides on all JR East train lines. Start with a trip from Narita Airport or Haneda Airport to Tokyo, for example, then ride around, and maybe hop aboard the Shinkansen or a limited express to Sendai or Nagano.

In addition to JR East lines, the JR EAST PASS allows rides on some non-JR trains in the Izu and Nikko areas. While in Japan, take advantage of this great offer to see a lot more for a lot less.

Prices

JR EAST PASS Pass Type Ordinary Car
Flexible five-day pass (any five days within 14 days of issuance, including the day of issuance) Adults
(12 and older)
Children
(6 to 11)
22,000 yen 11,000 yen

Notes:

  • The age limitations for Children is determined by the day of purchase. We may ask for the child’s passport or other proof of age. Children under age 6 do not require a rail pass unless you wish to make seat reservation for them.
  • No youth rate (over age 11) or Green Car options are available with this offer.
  • While traveling in Japan, each visitor may have one JR EAST PASS at a time. (A new pass may not be purchased if another one is still in use.)
  • Validity period: see directly below.

Validity Period

Flexible five-day pass: you can use the pass on any five days within a 14-day period starting with the date of purchase or exchange in Japan. You do not have to determine your 5 travel dates at the time of purchase or exchange. For example, if you purchase your pass or get it by exchange on August 1, you can show the pass at a station on any five days between August 1 and August 14 and it will be stamped as valid for use on that day.

Valid Train Routes

Unlimited travel on local, limited express and express trains including Shinkansen trains on the following rail company lines:

  • JR East Lines (including BRT*)
  • Izu Kyuko Line
  • Hokuetsu Kyuko Railway Hokuhoku Line
  • Aoimori Railway
  • IGR Iwate Galaxy Railway
  • Tokyo Monorail
  • Sendai Airport Transit
  • Tokyo Waterfront Area Rapid Transit Rinkai Line
  • The following limited express trains that directly run between the JR East lines and Tobu Railway lines: the Nikko, the Spacia Nikko, the Kinugawa, and the Spacia Kinugawa. Also, the local trains (including rapid trains) between Shimo-imaichi and Tobu-nikko/Kinugawa-onsen Stations.

Notes:

  • * Bus rapid transit.
  • The JR EAST PASS is not valid for the Tokaido Shinkansen (between Tokyo and Nagoya, Kyoto and Osaka) as that is operated by a different rail company.
  • The JR EAST PASS is not valid for JR buses.

Qualifications for purchase

  • The JR EAST PASS is available for purchase by holders of non-Japanese passports with a visa to stay in Japan for no longer than 90 days. The passport is required for confirmation purposes at the time of purchase.

JR EAST PASS Free Area

JR EAST PASS Free Area

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Train Accommodations

The JR EAST PASS is valid on ordinary cars.

To ride on Green Cars, GranClass, individual compartments, Liners or sleeper cars, an additional purchase is required, such as a limited express or sleeper ticket. See the station staff for further details.

How to purchase

Advance Purchases from Outside Japan

An Exchange Order for a JR EAST PASS may be purchased outside Japan through a travel agent or online.

Purchasing through an Agent

Step 1: Purchase an Exchange Order, Step 2: Exchange for a pass in Japan, Step 3: Use for any five days (within 14 days of issuance, including the day of issuance)

  • Step 1. Before leaving for Japan, purchase an Exchange Order at a travel agent or other location connected to the Global Distribution System (GDS).
  • Step 2. After you arrive in Japan, take your Exchange Order to an exchange location. Your passport is required. You will receive your JR EAST PASS after confirmation of eligibility.
    Click here for a list of exchange locations
  • Step 3. Select any five days within 14 days of issuance, including that day, when you want to use the JR EAST PASS. You do not have to designate your five days of use when purchasing.
For Travel Agents
When selling an Exchange Order with GDS (global distribution system), enter "9B" as the carrier code, "XZJ" for the departure, and "XZP" for the arrival.
GDS that can issue passes: Amadeus, Abacus, Sabre, Galileo, Apollo, WorldSpan, Topas, TravelSky
For further information on Exchange Order sales refer to the AccesRail sales manual.

Purchasing Online

Step 1: Purchase an Exchange Order online, Step 2: Receive the Exchange Order by e-mail, Step 3: Exchange for a pass in Japan, Step 4: Use for any five days (within 14 days of issuance, including the day of issuance)

  • Step 1. Purchase an Exchange Order on the JR East Website.ACPRail International
  • Step 2. The Exchange Order will be e-mailed to you. Print it out and bring it with you to Japan.
  • Step 3. After arriving in Japan, take your Exchange Order and your passport to a designated location. You will receive your JR EAST PASS after confirmation of eligibility.
    Click here for a list of exchange locations
  • Step 4. Select any five days within 14 days of issuance, including that day, when you want to use the JR EAST PASS. You do not have to designate your five days of use when purchasing.

Photo

Notes

Your Exchange Order will be an e-ticket. Print out a copy that shows the details of the e-ticket (name, reservation number, airline ticket number) and take it with you.

The Exchange Order must be redeemed for a JR EAST PASS within three months of Exchange Order issuance.

After arriving in Japan, you can use the pass on any five days within a 14-day period starting with the date of purchase or exchange in Japan. You do not have to determine your five travel dates at the time of purchase or exchange.
For example, if you purchase your pass or get it by exchange on August 1, you can show the pass at a station on any five days between August 1 and August 14 and it will be stamped as valid for use on that day.

Purchasing in Japan

  • Show your passport at a location where the JR EAST PASS is sold. You will receive a pass after confirmation of eligibility.

Note:

  • When purchasing, it is necessary to present your passport and return flight ticket etc. (including "e-ticket customer coupons").
  • While visiting in Japan, each visitor may have one JR EAST PASS at a time. (A new pass may not be purchased if another one is still in use.)

List of Exchange and Sales Locations

Exchange Orders may be redeemed for a JR EAST PASS at Narita or Haneda Airport, as well as Tokyo, Shinagawa, Shinjuku, Sendai and many other JR East stations.

JR EAST Travel Service Center

JR EAST Travel Service Center – Tokyo Station

Marunouchi North Entrance

JR EAST Travel Service Center – Tokyo Station

JR EAST Travel Service Center –
Haneda Airport International Terminal (Tokyo Monorail)

2F Ticket Gate / Arrival Lobby

JR EAST Travel Service Center – Haneda Airport International Terminal

JR EAST Travel Service Center – Narita Airport Terminal 1

B1F

JR EAST Travel Service Center – Narita Airport Terminal 1

JR EAST Travel Service Center – Narita Airport Terminal 2

B1F

JR EAST Travel Service Center – Narita Airport Terminal 2
Station Office Sales Exchange Office Hours
Shin-Aomori Travel Service Center Y Y All Days 10:00-17:30
Hachinohe Travel Service Center Y Y All Days 10:00-17:30
Akita Travel Service Center Y Y Weekdays 10:30-18:00
Weekends and Holidays 10:30-17:00
Morioka Travel Service Center Y Y Weekdays and Saturdays 10:00-19:00
Sundays and Holidays 10:00-17:00
Sendai Airport JR Ticket Office
(Sendai Airport Transit Co.,Ltd.)
N Y Weekdays 10:00-19:00
Weekends and Holidays 10:00-18:00
Sendai Travel Service Center Y Y Weekdays 10:00-19:00
Holidays 10:00-18:00
Yamagata Travel Service Center Y Y Weekdays 10:00-18:00
Weekends and Holidays 10:00-17:00
Fukushima Travel Service Center Y Y Weekdays 10:00-18:00
Weekends and Holidays 10:00-17:00
Mito Travel Service Center Y Y Weekdays 10:00-19:00
Weekends and Holidays 10:00-17:00
Niigata Travel Service Center Y Y Weekdays 10:00-19:00
Weekends and Holidays 10:00-17:00
Nagano Travel Service Center Y Y Weekdays 10:00-19:00
Weekends and Holidays 10:00-17:30
Narita Airport Terminal 1 JR EAST Travel Service Center Y Y All Days 8:15-19:00
JR Ticket Office Y Y All Days 6:30-8:15
19:00-21:45
Narita Airport Terminal 2 JR EAST Travel Service Center Y Y All Days 9:30-20:00
JR Ticket Office Y Y All Days 6:30-9:30
20:00-21:45
Haneda Airport
International Terminal
JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate / Arrival Lobby)
Y Y All Days 7:45-18:30
Tokyo JR EAST Travel Service Center (Marunouchi North Exit) Y Y All Days 7:30-20:30
Shinagawa Information Center (Central) N Y All Days 9:00-19:00
Travel Service Center Y N Weekdays 10:00-20:00
Weekends and Holidays 10:00-18:00
Ueno Information Center (Central) N Y All Days 9:00-19:00
Travel Service Center Y N Weekdays 10:00-20:00
Weekends and Holidays 10:00-18:00
Shinjuku Information Center (South) N Y All Days 9:00-19:00
Information Center (East) N Y All Days 9:00-19:00
Travel Service Center (East) Y N Weekdays 10:00-20:00
Weekends and Holidays 10:00-18:00
Shibuya Information Center (South) N Y All Days 10:00-18:30
Travel Service Center Y N Weekdays 11:00-20:00
Weekends and Holidays 11:00-18:00
Ikebukuro Information Center (Central) N Y All Days 9:30-18:00
Travel Service Center (West) Y N Weekdays 10:00-20:00
Weekends and Holidays 10:00-18:00
Yokohama Travel Service Center Y Y Weekdays 10:00-20:00
Weekends and Holidays 10:00-19:00

Notes:
Some Travel Service Centers are closed during the end-of-year and New Year's holiday season.
Some Information Centers are not able to do exchanges during the end-of-year and New Year's holiday season.
Office hours are subject to change and offices are subject to close without notice.

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Eligibility

Foreign passport holders only"Temporary Visitor" only

The JR EAST PASS is available exclusively for visitors from abroad who enter Japan under the entry status of "Temporary Visitor". Both of the below two conditions must be met for purchase and use.


  • The pass user must have a passport issued by a country other than Japan.
    (日本国籍のお客様は使用できません。)
  • The pass user must enter Japan as a temporary visitor and have "Temporary Visitor" stamped in their passport as shown at right.
  • The status of temporary visitor is established in Japanese immigration law and permits stays in the country of up to 90 days for purposes such as sightseeing. Visitors desiring to enter Japan for sightseeing will receive a stamp, as shown at right, saying "Temporary Visitor" in their passport by the immigration officer.

Notes:

  • The passport immigration stamp must be presented for confirmation when exchanging for or purchasing a JR EAST PASS in Japan.
  • If the above conditions cannot be confirmed as being met, travelers may not be allowed to purchase a pass or redeem an Exchange Order for a pass. Also, please carry your passport when using your pass. It may be required by JR staff for identity confirmation.
  • Visitors with dual citizenship in Japan and another country will not be able to use a JR EAST PASS if they entered Japan with their Japanese passport.

temporary visitor's visa

Seat Reservations

Making a Reservation at a Station

Visit a JR Ticket Office (Midori-no-madoguchi) or Travel Service Center (View Plaza), located in most major JR East stations, and present your JR EAST PASS to reserve a seat.

Making an Online Reservation

Some JR East Shinkansen and limited express seats can be reserved online.

JR Ticket Office (Midori-no-madoguchi)
JR Ticket Office (Midori-no-madoguchi)
Travel Service Center (View Plaza)
Travel Service Center (View Plaza)
Pass sample

JR-EAST Train Reservation (Opens in a new window.)

  • Seating is limited, so please make your reservation early.
  • If no reserved seats are available, please use the unreserved seating. JR East does not make refunds for the difference between the price of a reserved and an unreserved seat in such situations.

Recommended Tourist Locations

Exploring Japan with the JR EAST PASS

The region of Japan covered by JR East has many natural attractions. In addition to the abundance of natural beauty and quality hot springs, there are numerous national treasures and historical World Heritage Sites. Stroll around Tokyo, one of the world's great megalopolises, take a trip on a Shinkansen, or enjoy a relaxing ride on a resort train or a local line. Or even do all of these activities during your stay in Japan. Spread your wings in the Eastern Japan area. We guarantee you will encounter a Japan you never knew existed.

Suggested Places to Visits
Hirosaki Castle, Aomori Prefecture

Hirosaki Castle, Aomori Prefecture

A statue of Date Masumune at the Sendai Castle Ruins in Miyagi Prefecture

A statue of Date Masumune at the Sendai Castle Ruins in Miyagi Prefecture

The Hayabusa on the Tohoku Shinkansen

The Hayabusa on the Tohoku Shinkansen

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Changes

  • The starting date of the JR EAST PASS may not be changed.

Refunds

JR EAST PASS Refunds

  • Refunds are available at JR EAST PASS sales and exchange locations. The pass must be unused and the validity period cannot have started on the day the refund is made.
  • If the JR EAST PASS has clearly not been used, a refund may be made after the start of the validity period. In this case, a refund fee applies. However, if a reserved seat ticket was issued with the JR EAST PASS, no refund will be made after the departure time regardless of whether the pass has been used to ride a train.
  • The application/backing must be still attached to the JR EAST PASS to receive a refund.
  • Refunds are not made for canceled or delayed train service (exceptions may be made for total system stoppages).

Exchange Order refunds

  • Refunds are made for Exchange Orders within one year of issuance if not redeemed. See the seller for the refund. A fee may be charged by the seller. JR East does not make refunds for Exchange Orders.

Other

  • Lost Exchange Orders and JR EAST PASSES will not be reissued.
  • The JR EAST PASS is non-transferrable. Only the person whose name is on the pass may use it. Travelers must carry their passport when using the JR EAST PASS as they may be asked to present it for identification purposes.