1.	The JR EAST PASS may only be used by the person whose name appears on the face of the PASS. Carry your passport at all times during your trip and be prepared to present it when requested.

2.	The starting date of validity of the JR EAST PASS cannot be changed.

3.

You may obtain a refund for your Exchange Order at the office that issued the Order within one year from the issue according to the regulation of each sales office. A JR EAST PASS can be refunded at your nearest JR EAST PASS exchage/sales office in Japan only within the validity period and before the first date of use (in the case of the Flexible 4-day PASS, before the first date of use), with a 10% handling fee deducted from the refund. No refund can be made for any reason after the first date of use.

4.	Exchange Order and PASS cannot be reissued if it's lost or stolen. Be sure to keep it secure.

5.	Your PASS cannot be refunded, nor can the period of validity be extended, due to interruptions in train service, late departures or any other reason.

6.	These and other usage conditions are based on the JR EAST passenger transportation regulations and Japanese laws. The validity of the Order before you exchange it for the JR EAST PASS is based on the regulations of the company that issues the Order.

7.	Any violation of these conditions of use and regulations will render the PASS void and your PASS will be confiscated. In the event of such violation, a fine of three times the fares and charges for all sections traveled shall be collected.

8.	The contents of this pamphlet are subject to change without notice. JR EAST will not make a refund or compensation in the event of such change.

"Save Time, Relax More" at the Hotels in Eastern Japan.
Discount Rates (about 10% off) for PASS Holders.
For reservations, please directly call the respective hotel.