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R&D Themes

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R&D Themes
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(1) Improving customer service quality with ICT

We are going forward with R&D on information services tailored to individual customer needs. We hope to accomplish that by actively introducing ICT (information and communication technology), which has been rapidly advancing in recent years.

Research themes

(2) Innovation in frontline operations with ICT

We are working on R&D for using ICT to innovate transport systems and frontline operations such as maintenance work. In the transport system field, as we aim toward transformation of the Tokyo metropolitan area transportation system, we are developing a next-generation train control system. In the maintenance field, we changed our outlook to see what we are working on as assets and introduced a "smart maintenance strategy" that maximizes asset performance, and we are conducting R&D to achieve that.

Research themes