Welcome to Japan
The JR EAST Travel Service Center is located at the New South Exit in Shinjuku Station, and is staffed with English speakers ready to provide you with information about tickets, passes and sightseeing.
They provide assistance with JR EAST's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansens (bullet trains) and express trains. Shinjuku Station is an excellent place to start your travels, no matter where you are headed, and offers a wide range of services, including JR EAST PASSES exchange/sales services (a convenient way to travel by rail), Japan Rail Pass exchange services and travel information.
For ticket purchases outside these service hours, use JR Ticket Office (Midori-no-madoguchi).
We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.
The five currencies are : US Dollars, Chinese Renminbi (Yuan), Euro, South Korean Won and New Taiwanese Dollar.
As of April 2015.