JR EAST Travel Service Center Sendai Station

JR EAST Travel Service Center (Sendai Station)

Welcome to Japan

The JR EAST Travel Service Center is located at Second floor of Sendai Station in Sendai Station, and is staffed with English speakers ready to provide you with information about tickets, passes and sightseeing.

They provide assistance with JR EAST's extensive transportation network serving the Tohoku area including the Shinkansens (bullet trains) and express trains. Sendai Station is an excellent place to start your travels, no matter where you are headed, and offers a wide range of services, including JR pass exchange/sales services (a convenient way to travel by rail), and travel information.

Locations

JR EAST Travel Service Center - Sendai Station

JR EAST Travel Service Center - Sendai Station

Map of Sendai Station

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Business Hours

JR EAST Travel Service Center – Sendai Station
Hours of operation
8:30 – 19:00 Weekdays & Saturdays
8:30 – 18:00 Sunday & Holidays
End of year and New Year: 12/31 to 1/3: 9:00-17:00

JR EAST Travel Service Center

Credit Cards

We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.

Credit Cards (JCB/VISA/Master Card/AMERICAN EXPRESS/Diners Club)

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Products Available at JR EAST Travel Service Centers

Tourist Information

Tourist Information
JR EAST Travel Service Centers provide travel information and guidance for throughout Japan, particularly the JR East service area. They also carry free tourism pamphlets for your convenience.

Recommended sightseeing areas in the JR East service area

Short trips from Tokyo

Major Travel Services and Pass Exchanges

Major Travel Services and Pass Exchanges
JR EAST PASS (Tohoku area)
SENDAI AREA PASS (Opens in a new window.)
JR East-South Hokkaido Rail Pass (Opens in a new window.)
JR Tohoku-South Hokkaido Rail Pass (Opens in a new window.)

JAPAN RAIL PASS

Pass services

Ticket services

  • Shinkansen and limited express ticket sales
  • Suica sales
  • Various other tickets

Travel

  • Package tour sales
  • Lodging reservations

Online seat reservation for Shinkansen and Limited Express Train

Currency exchange window

Currency exchange window
The currency exchange window provides cash exchanges in 33 currencies.

As of July 2018.