JR EAST Travel Service Center (Haneda)

Welcome to Japan

With the international developments at Haneda Airport, a new JR EAST Travel Service Center is opening at Haneda Airport International Terminal Station on October 21, 2010. The station is located on the Tokyo Monorail line. The staff provides information in English about tickets for travelers during their stay in Japan. They also provide assistance with JR East's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansen bullet trains and express trains. You can redeem your Exchange Orders for JR EAST PASSES and JAPAN RAIL PASSES, purchase JR EAST PASSES at the JR EAST Travel Service Center, your Gateway to Japan.

Once you pass through the ticket gate next to the Center, central Tokyo and Hamamatsucho Station are as close as 14 minutes away on the Tokyo Monorail. From Hamamatsucho, travelers can ride the Yamanote Line, through which they can access many other JR East lines.

Tokyo Monorail
Tokyo Monorail
Tokyo Monorail
Tokyo Monorail
JR-EAST
JR Yamanote Line
JR Yamanote Line
JR Chuo Line
JR Chuo Line

Click here for more details about the Tokyo Monorail.

Locations

JR EAST Travel Service Center - Haneda Airport
International Terminal (Tokyo Monorail)

JR EAST Travel Service Center - Haneda Airport International Terminal (Tokyo Monorail)

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Business Hours

JR EAST Travel Service Center - Haneda Airport International Terminal (Tokyo Monorail)
7:45 - 18:30, every day of the year

At other times, you can redeem your Exchange Orders for JR EAST PASSES and JAPAN RAIL PASSES as well as purchase JR EAST PASSES at nearby JR Ticket Offices (Midori-no-Madoguchi) located at JR stations.
Click here for details.

JR EAST Travel Service Center

Credit Cards

We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.

Credit Cards (JCB/VISA/Master Card/AMERICAN EXPRESS/Diners Club)

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Products Available at JR EAST Travel Service Centers

AMain Ticket Services

Shinkansen JR EAST PASS
JR Kanto Area Pass
JAPAN RAIL PASS (Opens in a new window.)
Hokkaido Rail Pass (Opens in a new window.)

Recommended travel passes and tickets

Online seat reservation for Shinkansen and Limited Express Train

BSightseeing Information and Special Deals

Sightseeing Information and Special Deals

Stop by for travel information and great deals. JR EAST Travel Service Centers carry a large selection of free brochures with local maps, suggestions for exciting sightseeing activities and special deals for tourists throughout Eastern Japan.

Further details