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Welcome to Japan
With the international developments at Haneda Airport, a new JR EAST Travel Service Center is opening at Haneda Airport International Terminal Station on October 21, 2010. The station is located on the Tokyo Monorail line. The staff provides information in English about tickets for travelers during their stay in Japan. They also provide assistance with JR East's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansen bullet trains and express trains. You can redeem your Exchange Orders for JR EAST PASSES and Japan Rail Passes, purchase JR EAST PASSES at the JR EAST Travel Service Center, your Gateway to Japan.
Once you pass through the ticket gate next to the Center, central Tokyo and Hamamatsucho Station are as close as 14 minutes away on the Tokyo Monorail. From Hamamatsucho, travelers can ride the Yamanote Line, through which they can access many other JR East lines.
Locations
JR EAST Travel Service Center - Haneda Airport
International Terminal (Tokyo Monorail)
Business Hours
- JR EAST Travel Service Center - Haneda Airport International Terminal (Tokyo Monorail)
- 11:00 - 18:30, every day of the year
At other times, you can redeem your Exchange Orders for JR EAST PASSES and Japan Rail Passes as well as purchase JR EAST PASSES at nearby JR Ticket Offices (Midori-no-Madoguchi) located at JR stations.
Click here for details.
Credit Cards
We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.
UnionPay Card
Products That Can Be Purchased by UnionPay Card : JR EAST PASS, JR Kanto Area Pass, Suica & Monorail
Note: Other discount tickets and train tickets cannot be purchased with the UnionPay Card.
Products Available at JR EAST Travel Service Centers
JR Train Tickets Including for the Shinkansen
JR EAST Travel Service Centers issue tickets for trains on JR East as well as on any of the extensive JR railway networks throughout Japan.
Japanese Rail Passes
Exchange Orders can be exchanged for a JR EAST PASS or a Japan Rail Pass at JR EAST Travel Service Centers. Additionally, JR EAST PASSES, JR Kanto Area Passes and Hokkaido Rail Passes are available for purchase for savings on travel within the JR East service area.
Further details (JR EAST PASS)
Further details (JR Kanto Area Pass)
Suica & Monorail
Combine your round-trip ticket for travel between the Haneda Airport International Terminal and Hamamatsucho on the Tokyo Monorail with Suica, a prepaid e-money card, for more savings.
Sightseeing Information and Special Deals
Stop by for travel information and great deals. JR EAST Travel Service Centers carry a large selection of free brochures with local maps, suggestions for exciting sightseeing activities and special deals for tourists throughout Eastern Japan.