The JR East Infoline is a telephone-based service providing JR East transportation information for non-Japanese customers. Information is provided in English, Chinese and Korean. The Infoline also provides information about the newest JR East trains and lost and found assistance.
Note: You can call JR East from overseas.
Our international telephone number is +81 (50) 2016-1603.
10:00 to 18:00, every day of the year except during the year-end / new year holidays
The Infoline can assist with the information on the following topics:
Note: The Infoline is an information service and does not accept reservations.