Customer Support

JR East Travel Service Center (Narita)

Help with tickets and accommodations as well as friendly advice for your stay in Japan.

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JR East Travel Service Center (Haneda)

Help with tickets as well as friendly advice for your stay in Japan.

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JR East Information Center

Assistance with train time schedules, travel guidance and other information.

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JR East Infoline

Telephone information service in English, Korean and Chinese.

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Station Maps

Find maps of major JR East stations.

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Accessibility

JR East provides wheelchair-compatible escalators and other user-friendly options.

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