Customer Support

Customer Support

Customer Support

Rules for Behavior on Trains and at Stations

JR-East Train Info

JR-East Train Info

JR-EAST Train Info provides train operation information and major station maps, as well as train crowding conditions and in-car temperatures for the Yamanote Line.

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Safety tips for travelers

Safety tips for travelers

The Japan National Tourism Organization (JNTO) provides links to websites with helpful information about what to do in case of an emergency when traveling in Japan. Download "Safety tips," an application with safety information in four languages: English, Korean and Chinese (Simplified and Traditional).

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